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Skills

  • Dental disease management
  • Process improvement
  • First Aid/CPR
  • Dental charting
  • Dental product recommendations based on patient needs
  • Dental prophylaxis
  • Charting of periodontal pocket depths
  • Operational improvement
  • Digital radiographs
  • Diagnostics through intraoral camera use

Work Experiences

  • Achieved a 48% decrease in clinic’s documentation errors.
  • Achieved a 49% increase in community participation.
  • Taught patients about the importance of good oral hygiene and demonstrated flossing, brushing, and quality assurance techniques.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with 8 dental professionals.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Applied patient relaxation techniques.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved a 50% reduction in post-procedure complications.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Assisted dentists with four-handed dentistry.
  • Advanced knowledge of digital radiography.
  • Dental Hygiene Student Intern with 15 years of successful client relations and strategic planning experience.
  • Administered fluoride treatments to children and adults.
  • Clear understanding of data analysis and strategic planning as well as client relations training.
  • Administered fluoride treatments to both children and adults, contributing to a reduction in cavity rates by 85%, dedicated to promoting community oral health.
  • Adept at leveraging industry-standard dental technologies, including digital radiography, to provide accurate diagnostics and reduce patient radiation exposure.
  • Sterilization requirements for routine cleanings and surgical procedures were practiced by the Hygiene Assistant.
  • Patient-centered and quick to form lasting bonds with patients and coworkers.

Accomplishments

  • Improved chairside ergonomics and patient positioning techniques, enhancing procedural comfort and reducing operator fatigue by 25%.
  • Collaborated with team of 17 in the development of metric.
  • Documented and resolved metric which led to category.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Participated in bi-monthly dental prevention meetings, where new sterilization techniques and tools were introduced, increasing efficiency by 46%.
  • Ensured 100% OSHA compliance by overseeing the sterilization process of instruments and rooms at metric.
  • Partnered with Scrum Master dentist to develop preventive care protocols, reducing clinic’s urgent care visits by 80% over two years.
  • Conducted and analyzed 14 teeth impressions for the creation of crowns, bridges, and aligners in collaboration with dental lab team.
  • Trained new interns on proper EHR documentation and patient case management, resulting in 72% faster onboarding time for new team members.
  • Resolved product issue through consumer testing.

Affiliations

  • National Association of Social Workers
  • National Association of Dental Assistants (NADA)
  • Attended Online Webinars for Advances in Digital Radiography Techniques 2017
  • Hygienest Mentor in the ADHA Mentorship Program
  • Student Member of the Boston Dental Society
  • Participation in Free Dental Screenings for category Outreach Program
  • International Federation of Dental Hygienists (IFDH)
  • Volunteer for Mission of Mercy (MOM) Mobile Dental Clinics
  • Certified in Radiology Safety by Ironclad Systems – 2019
  • Lions Club

Certifications

  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Evidenced-Based Dental Practice Certification from process
  • Radiation Health and Safety (RHS) from Beacon Labs
  • CPR Certification from Harbor & Co.
  • SHRM Certified Professional (SHRM-CP)
  • Basic Life Support (BLS) Certification from Lakeside Partners
  • HIPAA Compliance Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Nitrous Oxide Monitoring Certification from program

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