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Skills

  • Excel in process
  • Weekly Payroll
  • Safety measures
  • Distribution and warehousing
  • MS Office
  • Driving and transportation
  • Communications
  • Kennel cleaning and sanitizing methods
  • Business operations
  • Vendor relationship management

Work Experiences

  • Achieved a 39% reduction in overstocks.
  • Examined departmental documents to determine how they should be distributed and filed.
  • Achieved Excellence Award.
  • Analyzed yearly sales trends to optimize stock levels, reducing overstocking costs by 79%.
  • Had an excellent attendance record and was always on time for work.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Achieved a 33% reduction in waste.
  • Answered 11 calls per three years to help customers with their questions and concerns.
  • Achieved a 43% decrease in parts procurement costs.
  • Achieved a 28% improvement in delivery timelines.

Summaries

  • Professional with 14+ years of team leadership experience who is dependable and responsive.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Achieved a 19% improvement in accuracy.
  • Design and development of successful initiative embedded software applications in the past.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Through constructive employee feedback and staff reviews, this professional and clear communicator has been successful in managing efficiency while also boosting morale.
  • Inventory audits and product staging are two areas where I excel.
  • Achieved 83% improvements in operational efficiency.
  • Accomplished Parts Director with over 13 years of experience leading successful parts procurement operations and implementing cost-saving strategies that decreased department expenses by $12 over three years.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Collaborated with parts department team to enhance service workflows, reducing part delivery time by 57%.
  • Drove a loyalty rewards program for independent repair shops, resulting in a 71% increase in year-over-year repeat orders.
  • Led efforts in modernization of the parts management software, improving tracking efficiencies by 38%.
  • Monitored vendor performance and compliance, leading to a reduction in delayed shipments by 61%.
  • Piloted cost-cutting measures in part storage management, contributing to a 23% reduction in overall warehouse costs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and launched a parts up-selling initiative, increasing average transaction value by $11 over the last three years.
  • Built a customer-centric feedback loop with service departments, reducing the frequency of returned parts due to mismatches by 74%.
  • Coordinated quarterly audits of parts stock accuracy, dropping discrepancies by 31% and improving annual audits.
  • Liaisured with operations teams to fast-track the supply of critical parts, reducing equipment downtime by 18%.

Affiliations

  • Society of Automotive Engineers (SAE)
  • Project Management Institute
  • Lions Club
  • Association for Supply Chain Management (APICS)
  • International Federation of Purchasing & Supply Management (IFPSM)
  • Society of Human Resource Management
  • National Association of Social Workers
  • Association for Manufacturing Excellence (AME)
  • Motor & Equipment Manufacturers Association (MEMA)
  • Equipment & Tool Institute (ETI)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Procurement Professional by Supply Chain Management Association (SCMA)
  • First Aid/CPR Certified
  • Automotive Parts Manager Certification by Ironclad Systems
  • Award in Strategic Parts Sales Planning by procedure
  • Certified Team Leader by metric
  • Certified Fleet Manager (CFM) by NAFA Fleet Management Association
  • Lean Parts Operations Management Certification by Ironclad Systems
  • Lean Six Sigma Green Belt Certification
  • Apple Certified Associate (ACA)

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