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Skills

  • Interprofessional communication
  • Measuring bodily fluids
  • Empathy and active listening
  • Documenting behaviors
  • Supporting personal needs
  • Interpersonal relationship-building with families
  • Clinical Documentation Accuracy
  • Collaboration with nursing staff
  • Hospital protocol adherence
  • Wound care specialist

Work Experiences

  • Drove patients between rooms, appointments, and testing sites.
  • Assisted with daily living activities such as personal hygiene, feeding, and ambulation.
  • Administered patient mobility exercises.
  • Assisted in delivery of over 16 diagnostic tests.
  • Did fun activities with patients, such as system and standard, each two years to lift their spirits, improve their overall memory, and provide light entertainment.
  • Avoided 9 potential equipment malfunctions.
  • Collaborate with nurses and patient care assistants to ensure that patients receive excellent care.
  • Calibrated and maintained method medical equipment.
  • Advocated for patient care.
  • Contributed to a decrease in hospital readmissions.

Summaries

  • Demonstrating data analysis and risk assessment expertise in a healthcare setting for 17 years.
  • Within Miscellaneous, senior Clinical Care Extender and outstanding performer in quality assurance and vendor management.
  • Certified Nursing Assistant with 5 years of experience working in a hospital setting.
  • Assisting with technical nursing treatments, supporting diagnostic procedures, and accurately charting patient records are all skills that she possesses.
  • Excellent multitasking and attention to detail skills.
  • Expert at metric treatments and familiar with client relations patients.
  • Clinical Care Extender with 17 years of successful team leadership and data analysis experience.
  • OSHA certified
  • Achieved reduction in 11 cases.
  • Achieved Excellence Award for excellence in cleanliness.

Accomplishments

  • Provided bilingual patient support, ensuring effective communication for 14 non-English speaking patients and contributing to 64% increase in patient satisfaction.
  • Guided 13 patients through discharge protocols, achieving 52% adherence to post-care instructions and reducing readmission rates.
  • Documented and resolved category which led to standard.
  • Collaborated with multidisciplinary healthcare providers to develop patient care plans, resulting in a 30% improvement in overall patient satisfaction.
  • Worked with advanced healthcare administration technologies to streamline patient recordkeeping processes, reducing registration times by 40%.
  • Reduced infection rates by 72% after implementing stringent cleaning measures for medical rooms and instruments.
  • Provided bedside support, assisting in routine checks and monitoring vital signs, which improved nurse response times by 38%.
  • Recommended improvements to patient transport logistics, which reduced patient wait times by 29%.
  • Played a vital role in assisting in 17 surgeries through the maintenance of sterile fields and proper equipment preparation.
  • Monitored medical equipment inventory levels and ensured consistent sterilization, leading to a reduction in supply shortages by 82%.

Affiliations

  • American Academy of Physician Assistants (AAPA)
  • Association of Information Technology Professionals
  • Member of Clinical Scholars Program, metric
  • Affiliation with American Nurses Association (ANA)
  • American Heart Association (AHA) Instructor in 2022
  • American Association of Medical Assistants (AAMA)
  • Society of Human Resource Management
  • American Medical Informatics Association
  • Registered Member, National Association of Health Services Executives (NAHSE)
  • American Marketing Association

Certifications

  • Medication Aide Certification - category
  • Clinical Medical Assistant (CMA) - Harbor & Co.
  • Cisco Certified Internetwork Expert (CCIE)
  • Patient Safety Certificate - Institute for Healthcare Improvement (IHI)
  • ServSafe
  • IV Therapy Certification – Harbor & Co.
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Certified Clinical Medical Assistant (CCMA) - program
  • Project Management Professional (PMP)

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