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Skills

  • MS Office
  • Passenger screening through body scanners
  • Crisis management and threat exposure mitigation
  • Relationship development
  • Hazardous items knowledge
  • Cross-departmental collaboration
  • Adapting to evolving security threats
  • Operational improvement
  • Project organization
  • Process improvement

Work Experiences

  • Cooperated with law enforcement.
  • Conducted detailed pat-down searches for passengers.
  • Assisted in detaining unauthorized personnel.
  • Conducted daily risk assessments.
  • Adhered to strict safety standards.
  • Contributed to a 7 person team in identifying trafficking operations, working with border patrol to seize over $4 in contraband.
  • Achieved a 61% reduction in security threats.
  • Conducted risk assessments daily and handled sensitive alert situations without causing disruption to passenger flow.
  • Adhered to strict safety standards while interacting with passengers, ensuring compliance with standard federal security regulations.
  • Coordinated with customs for follow-ups.

Summaries

  • Adept at conflict de-escalation.
  • Screening Officer with 9 years of transportation security experience.
  • Accomplished in both screening and threat mitigation, improving security practices by collaborating with law enforcement and advancing screening techniques.
  • Accomplished Screening Officer.
  • Strengths in data analysis and quality assurance backed up by Miscellaneous training.
  • Effectively detect and remove contraband, as well as prevent unauthorized access to sensitive areas.
  • Acknowledged for ensuring functionality of high-tech screening equipment.
  • When it comes to luggage and passengers, he is meticulous and thorough.
  • Systematic Screening Officer with over 12 machine-assisted and manual scans per hour experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Reviewed and screened over 2 pieces of passenger luggage daily, discovering 8 unauthorized items and increasing passenger safety levels by 47%.
  • Introduced process improvements by analyzing daily checkpoint operations, leading to an 65% reduction in passenger screening delays.
  • Collaborated with legal teams to resolve 12 complex cases involving security breaches, reducing unauthorized access attempts by 70%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Executed rapid threat mitigation strategies in response to method, lessening its impact by reducing evacuation times by 80%.
  • Responded to inconsistency alerts in luggage screening without causing delays, achieving a zero-delay target for two years.
  • Coordinated closely with customs to ensure appropriate follow-ups for flagged cargo, improving efficiency by 57% and reducing processing time.
  • Resolved product issue through consumer testing.
  • Developed and implemented emergency protocols that led to a 61% increase in emergency preparedness within the security team.
  • Facilitated roster management for peak hours, improving overall crowd control and reducing wait times by 35%.

Affiliations

  • Project Management Institute
  • International Association of Administrative Professionals
  • Society of Women Engineers
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • International Public Safety Association (IPSA)
  • National Transportation Safety Board Liaison 2019
  • National Criminal Justice Association (NCJA)
  • Certified Cybersecurity Analyst (CCSA) in Screening and Threat Detection 2021
  • Association of Threat Assessment Professionals (ATAP)

Certifications

  • Transportation Security Administration (TSA) Screening Officer Certification
  • First Aid/CPR Certified
  • Certified Counterfeit Document Examiner
  • Crowd Management Certification
  • CompTIA Network+
  • Certified Biometric System Operator (CBSO)
  • Pat-Down Search Procedures Certification
  • CompTIA A+ Technician
  • Airline Travel Document Checker Certification
  • SHRM Certified Professional (SHRM-CP)

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