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Skills

  • Staff development
  • Federal contracting
  • Skilled community-based case manager
  • General ledger management
  • Extremely organized
  • Developing managers
  • Team Leadership
  • ServSafe Manager
  • General accounting and GAAP compliance
  • Generally accepted accounting principles

Work Experiences

  • Reviewed inventory levels and ordered new merchandise to keep quantities well-stocked every 6 months.
  • Was in charge of inventory, ordering exact quantities of stock and taking corrective action to increase profitability.
  • Implemented employee engagement, gender diversity, and cultural programs, as well as a robust reporting tool to improve operational quality.
  • Identified and targeted areas in need of improvement through close monitoring and tracking of daily operations.
  • Created and implemented a high-quality work environment that was measured by employee satisfaction.
  • Had weekly meetings with Acting General Managers to figure out how to get around sales roadblocks.
  • Improved operational success by employing effective staffing, providing excellent training, adhering to safety regulations, and providing prompt customer service.
  • Trained, coached and mentored staff to support smooth adoption of new system program.
  • Increased profits by 6% in one year through a restructure of the business line.
  • Was able to save money by successfully renegotiating lease contracts for more favorable terms.

Summaries

  • Expertise in technology and product development.
  • Professional goal-oriented manager with a track record of Miscellaneous success.
  • Setting goals, quality standards, standard and category while leading quick and efficient achievement of objectives are all skills that this forward-thinking leader possesses.
  • With 9 years of experience planning, leading, and improving stakeholder engagement functions, I am an enthusiastic leader.
  • Helping wait staff with drinks and food orders is second nature to me.
  • Acting General Manager is a multi-talented Acting General Manager who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • A pleasant personality and a customer-focused background, as well as knowledge of risk assessment.
  • Recognized for successfully turning around a struggling company's operations in order to achieve long-term growth.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.

Accomplishments

  • Initiated
  • Design: Responsible for creative design for prominent standard.
  • Advised
  • Increased
  • Guided
  • Improved
  • Resolved
  • Developed and integrated a weekly performance tracking dashboard, improving department KPIs by 80% and boosting overall accountability.
  • Integrated
  • Established

Affiliations

  • National Association of Social Workers
  • Freemason
  • Project Management Institute
  • Entrepreneurs’ Organization (EO)
  • Council of Supply Chain Management Professionals (CSCMP)
  • American Medical Informatics Association
  • American Marketing Association
  • American Management Association (AMA)
  • International Facility Management Association (IFMA)
  • Toastmasters

Certifications

  • Data-Driven Decision Making Certification by Vantage
  • Salesforce
  • Certified Public Accountant (CPA)
  • Oracle Financials Cloud Certification
  • ISO 9001 Lead Auditor Certification
  • Certified Financial Manager (CFM)
  • CompTIA A+ Technician
  • Leadership and Management Certificate from system
  • Google Certified Professional Cloud Architect
  • Advanced Negotiation Certification by Meridian or process

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