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Skills

  • Incident rate reduction
  • MS Office
  • Operational improvement
  • Organization
  • Installation project management
  • Relationship development
  • Preventative maintenance reporting
  • Cost-saving initiatives
  • First Aid/CPR
  • Mail handling

Work Experiences

  • Assisted in controlling utility resource consumption.
  • Achieved a 81% reduction in wasteful usage.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Completed projects 18 weeks ahead of schedule.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Achieved a 85% decrease in overall energy consumption.
  • Conducted in-depth assessments of aging infrastructure, providing actionable recommendations which led to 30% reduced maintenance costs.
  • Assisted in the maintenance and operation of 6 utility systems, resulting in a 38% reduction in downtime across all serviced units.
  • Planned standard staff's travel arrangements, including setting appointments and securing transportation and lodging.
  • Achieved a 50% reduction in downtime.

Summaries

  • Flexible Utility Assistant with 18 years of experience in system office environments.
  • Utility Assistant with a track record of successfully managing administrative challenges and assisting a great company in its growth.
  • Achieved a 57% reduction in resource consumption.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Exceptional at drafting initiative documents and keeping accurate organizational records.
  • Achieved 72% improvement for electrical and plumbing issues.
  • Adaptable Utility Assistant.
  • Clear understanding of data analysis and risk assessment as well as data analysis training.
  • Achieved 16% reductions in energy consumption at Denver.
  • Professionals who are computer literate adapt quickly to new software and programs.

Accomplishments

  • Prepared daily performance reports to track the efficiency and reliability of utility services, contributing to a 43% improvement in service level agreements.
  • Played a key role in upgrading outdated utility systems, resulting in a 47% improvement in operational reliability.
  • Assisted in the installation of energy-efficient utility systems that reduced departmental energy consumption by 16% in 2021.
  • Managed hazardous material disposal per OSHA guidelines, ensuring environmental compliance and enhancing sustainability efforts.
  • Collaborated with a team of 10 workers to complete a major utility overhaul project, reducing total timeline by 39%.
  • Collaborated with team of 13 in the development of program.
  • Supported utility management team in analyzing utility consumption reports, helping the organization set realistic energy savings targets.
  • Reduced response times for equipment repairs from 6 months to method, significantly minimizing operational downtime.
  • Documented daily utility operations and ensured regulatory compliance with Lean, streamlining future audits.
  • Helped identify inefficiencies in energy distribution systems and recommended adjustments, contributing to cost savings of 14 annually.

Affiliations

  • American Institute of Plant Engineers (AIPE) – Utility Specifics
  • Project Management Institute (PMI) – Utility Projects Stream
  • Society of Women Engineers
  • Society of Human Resource Management
  • International Facility Management Association (IFMA) – Utility Facility Focus
  • Association for Supply Chain Management (APICS)
  • Freemason
  • Council of Industrial Boiler Owners (CIBO)
  • National Association of Social Workers
  • American Medical Informatics Association

Certifications

  • Water Distribution System Maintenance Certification by Washington
  • Google Certified Professional Cloud Architect
  • SHRM Certified Professional (SHRM-CP)
  • Building Operator Certification (BOC, Level I & II)
  • Stormwater Management Certification by framework
  • Electrical Maintenance Certification from process
  • First Aid/CPR Certified
  • Forklift Safety and Operations Certification
  • Fleet Maintenance Certification by system
  • Certification for Water Quality Analysis by the American Water College

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