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Skills

  • Charge tracking
  • Front desk operations
  • Data Management
  • Cross-departmental collaboration
  • Initiative equipment
  • Project management
  • Data analysis
  • Report writing
  • Public speaking
  • Customer service orientation

Work Experiences

  • Kept track of the stock of office supplies, such as paper clips, stationery, and printer paper, in order to notify management of any shortages.
  • Incoming mail from shipments, couriers, and postal delivery was distributed to 2 departments within the organization.
  • Arranged daily office logistics including transportation for key meetings, resulting in timely and organized deliveries to clients.
  • Coordinated and oversaw office refurbishment projects with a budget exceeding $13, resulting in a modernized and more functional workspace.
  • Kept track of how much framework supplies were being used and contacted vendors to place new orders.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Collaborated with IT to troubleshoot software issues.
  • Recognized procedure issues and used project management to effectively resolve them prior to escalation.
  • Achieved Top Performer for excellence in customer service.
  • Accelerated project approvals.

Summaries

  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Office Service Associate with 12 years of successful performance reporting and risk assessment experience.
  • Flexible Office Service Associate with 14 years of experience in procedure office environments.
  • Individual who is results-oriented and dedicated to adapting and learning new ways to perform clerical functions in a fast-paced, dynamic work environment.
  • Office Service Associate is a multi-talented Office Service Associate who is consistently rewarded for planning and operational improvements.
  • Personable Office Service Associate with a track record of increasing workplace communication and coordination effectiveness.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Within Miscellaneous, senior Office Service Associate and outstanding performer in data analysis and workflow optimization.
  • Meticulous Office Service Associate capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using HubSpot.

Accomplishments

  • Consolidated vendor relationships to streamline office provisioning, reducing costs by 82% year-over-year.
  • Improved
  • Documented
  • Increased
  • Trained
  • Developed
  • Streamlined
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Represented
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.

Affiliations

  • Project Management Institute (PMI) for office services-related certifications
  • International Association of Administrative Professionals (IAAP)
  • Society for Industrial and Organizational Psychology (SIOP) for workplace assessment tools
  • Jaycees
  • Young Entrepreneurs Academy (YEA) for entrepreneurial office initiatives
  • National Wellness Institute (NWI) to support wellness programs at the office
  • Institute of Supply Management (ISM)
  • International Association of Administrative Professionals
  • American Society of Administrative Professionals (ASAP)
  • Association for Talent Development (ATD)

Certifications

  • Certified Microsoft Teams Administrator – Cedar Works
  • Supply Chain Operations Certificate – Brightline
  • Certified Administrative Manager (CAM) – Brightline
  • Certified Public Accountant (CPA)
  • Microsoft Office Specialist (MOS) Excel Certification - 2019
  • Certified Office Manager (COM) - Summit Group
  • Salesforce
  • Professional in Human Resources (PHR) – HR Certification Institute (HRCI)
  • CompTIA Security+
  • CompTIA A+ Technician

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