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Skills

  • Power BI competency
  • Budgets
  • Business operations
  • Vendor negotiation
  • Data-driven decision making
  • Driver Safety Programs
  • Emergency Rerouting Implementation
  • Dispatch operations
  • Cost reduction strategies
  • Team building

Work Experiences

  • Arranged maintenance schedules for all fleet vehicles, extending operational capacity by 37%.
  • Answered 3 calls per one year to help customers with their questions and concerns.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Coordinated routine maintenance.
  • Created real-time reporting systems for deliveries, improving transparency and stakeholder communication.
  • Transported Adobe Creative Suite to 18 months customer locations.
  • Coordinated logistics for over 13 shipments daily, improving on-time deliveries by 76%.
  • Was in charge of maintaining and monitoring a high level of on-time delivery reliability, service, and performance.
  • Adjusted routes accordingly.
  • Contributed to a 21% reduction in fines and penalties.

Summaries

  • Assistant Transportation Coordinator with a focus on customer satisfaction, raised satisfaction ratings by 31% through timely delivery improvements and issue resolution.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 29% improvement in delivery accuracy.
  • Adjusted delivery schedules.
  • Assistant Transportation Coordinator focused on customer satisfaction.
  • Assistant Transportation Coordinator with proven experience leading a team of 16 drivers, improving team efficiency by 73% and enhancing customer satisfaction by 57%.
  • Assistant Transportation Coordinator with proven experience.
  • Achieved an annual reduction in fuel consumption by 48%.
  • Process Transportation Supervisor with a track record of cutting costs while maintaining quality and efficiency.
  • Achieved this through strategic route planning and driver scheduling.

Accomplishments

  • Developed and maintained a vehicle inspection program, improving vehicle lifespan and generating maintenance savings of 10 per vehicle.
  • Collaborated with cross-functional teams to redesign delivery schedules, recovering 14 in previously lost revenue from late shipments.
  • Optimized delivery routes by analyzing real-time traffic data, saving the company 9 in fuel costs annually.
  • Implemented a new GPS fleet tracking system which improved dispatch times by 30%.
  • Documented and resolved metric which led to category.
  • Collaborated with team of 5 in the development of standard.
  • Led the team in a fleet maintenance initiative, reducing breakdown incidents by 32% and improving delivery reliability.
  • Coordinated with suppliers and carriers to ensure timely deliveries, leading to a 37% improvement in vendor relationships.
  • Proposed and successfully implemented a cross-docking solution, cutting transit times by 74% and improving customer satisfaction.
  • Trained 5 drivers on safer driving practices, lowering accident-related costs by 70%.

Affiliations

  • American Public Transportation Association (APTA)
  • Rotary International
  • National Industrial Transportation League (NITL)
  • Railway Supply Institute (RSI)
  • American Association for Transportation Efficiency (AATE)
  • American Society of Transportation and Logistics (ASTL)
  • International Warehouse Logistics Association (IWLA)
  • Certified Transportation Professional (CTP) Network
  • National Safety Council (NSC)
  • Association for Supply Chain Management (ASCM)

Certifications

  • Certified Global Supply Chain Professional (CGSCP) - Summit Group
  • SHRM Certified Professional (SHRM-CP)
  • Certified Dispatch and Scheduling Professional - Cedar Works
  • First Aid/CPR Certified
  • Transportation Safety Institute Certification - method
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Transportation Asset Management Certification - category
  • Certified in Production and Inventory Management (CPIM) - Northwind

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