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Skills

  • Extremely organized
  • Software applications
  • Advanced SAP knowledge
  • Operational analysis
  • Performance criteria tracking
  • Risk management processes and analysis
  • Hardware evaluation
  • Team Leadership
  • Strong verbal communication
  • Product testing

Work Experiences

  • Measured yardage and looked for stray golf balls.
  • Established
  • Won
  • Used Microsoft Excel to accurately enter data into a batch ticketing system.
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Improved the overall performance of existing method software by fixing coding errors, upgrading interfaces, and improving overall performance.
  • Created procedure scripts for daily maintenance tasks such as indexing and table analysis.
  • Managed a team of 11 developers and business analysts who were working on a $3-million project to develop a new quality management system.
  • Made a proposal
  • Process was planned and carried out by me.

Summaries

  • Professional and dedicated web developer with extensive team management experience.
  • Focused on customer service
  • Service-driven
  • Focused and determined, with the ability to mentor and lead talented teams.
  • A dynamic computer hardware engineer with experience in the development of system technology.
  • Ambitious
  • Software project manager who is well-organized and knowledgeable about the latest hardware and software technologies.
  • System Engineer with experience with Cisco and SonicWALL products.
  • Expert
  • Professional software project manager with 10 years of experience in the Computers Software.

Accomplishments

  • Drove adoption of Power BI among internal business units by designing a strategy that improved operational efficiency by 64%.
  • Quality Control: Proofread and edited all presentation materials prior to send-off to ensure accurate reporting of company data.
  • Facilitated hands-on technical workshops for prospective clients that increased engagement and new signups by 65%.
  • Led the migration for 16 clients from on-premises infrastructure to initiative, resulting in cost savings exceeding $8.
  • Implemented proactive cloud scaling solutions using Asana, enabling 99.9% uptime for client systems.
  • Led customer feedback sessions leading to actionable insights that decreased product complaints by 53%.
  • Improved lead qualification processes through targeted solution selling, boosting sales conversion rates by 56%.
  • Developed automated scripts for infrastructure monitoring on initiative, decreasing manual intervention by 8%.
  • Documented and resolved system which led to metric.
  • Analysis and Development: Resolved core issues through the redesign of the broker data model, data house-holding processes and daily round-trip database synchronization. Set new standards for virtually 100% code coverage, while piloting Oracle Designer.

Affiliations

  • Participant, Microsoft Azure User Group 2023-Present
  • Speaker, Kubernetes Community Days Portland
  • Co-organizer, Industry Event focused on Systems Architecture Atlanta
  • Member, Cloud Security Alliance (CSA), 2018-Present
  • Member, International Association of Software Architects (IASA) 2015-Present
  • Contributor, Cloud Native Computing Foundation (CNCF) 2019-Present
  • Member, Association of Solutions Engineers 2020-Present
  • Member, National Society of Professional Engineers (NSPE) 2018-Present
  • Participant, GitLab Solutions Architect Forum 2021-Present
  • Alumnus, program Computing & Engineering Alumni Association 2016

Certifications

  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Agile Leadership (CAL) by Scrum Alliance
  • CompTIA Network+ Certification
  • Certified Software Quality Engineer (CSQE)
  • Certification in Java
  • SOC 2 Type II Compliance Implementer Ironclad Systems
  • Certified Master Trainer
  • CompTIA Project+
  • Certified Six Sigma Black Belt
  • Microsoft Certified Solution Developer

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