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Skills

  • Problem resolution
  • Design Pattern Implementation
  • A/B testing
  • Organization
  • Agile workflow processes
  • Front-End Development Collaboration
  • Regulatory compliance
  • Website optimization
  • Collaboration with Developers
  • Customer Feedback Integration

Work Experiences

  • Advocated for user-centered design principles.
  • Boosted conversion rates by 67%.
  • Used PHP, SQL, JavaScript, and other libraries' programming capabilities as needed.
  • Achieved a 29% increase in monthly active users.
  • Designed, implemented, and monitored web pages and sites for continuous improvement.
  • Delivered user-centered design solutions in a fast-paced environment with short iterative cycles.
  • Achieved a QuickBooks release two weeks ahead of schedule.
  • Created user-oriented visuals and features using front-end languages such as HTML, system, and method to increase site traffic to 9 visitors per one year.
  • Redesigned existing websites from the ground up to improve navigation, improve visuals, and boost search engine rankings.
  • Collaborated with in-house web designers to create a sleek and innovative UI design.

Summaries

  • Strengths in cross-functional collaboration and client relations backed up by Miscellaneous training.
  • Innovative Web Developer with 16 years of website design and data analysis experience.
  • Accomplished Senior User Interface Designer.
  • Senior User Interface Designer is a multi-talented Senior User Interface Designer who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Project management, team leadership, and independent problem-solving skills are all strengths.
  • Customer satisfaction is maintained through effective customer service.
  • More than 11 years of experience managing website design projects, including gathering user requirements, writing code, creating mockups, and improving designs.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Worked closely with developers in Agile sprints to refine UI components, ensuring that designs met the technical limitations while keeping UX intuitive.
  • Partnered with product management to prioritize features based on user feedback, contributing to 79% increased satisfaction in quarterly surveys.
  • Developed and maintained UI style guidelines that ensured consistency across 9 different product lines, reducing design discrepancies by 16%.
  • Redesigned the dashboard interface for Adobe Creative Suite, improving readability and reducing key action times for users by 59% seconds.
  • Redesigned outdated forms on e-commerce platform, reducing abandonment rates and increasing completed transactions by 37%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Utilized user flow diagramming to highlight areas that needed simplification, resulting in an improved navigation experience and a 80% drop in user churn.
  • Presented UI/UX design solutions at category, increasing stakeholder buy-in and facilitating quicker approval for project execution.
  • Developed a reusable component library in initiative, reducing the design team’s redundancy and cutting hand-off times by 18 hours.
  • Created wireframes, mockups, and prototypes using ServiceNow, resulting in a 24% decrease in time required to finalize feature specifications.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Association of Information Technology Professionals
  • Member of Smashing Magazine’s Design Community 2018-Present
  • Freemason
  • National Association of Social Workers
  • American Medical Informatics Association
  • Awwwards Jury Member or Participant 2018-2017
  • Attendee and Speaker at the Adobe MAX Creativity Conference 2024
  • Certified Interaction Designer by system, 2017
  • Member of The Design Leadership Forum 2018-Present

Certifications

  • Front-End Web Developer Nanodegree (Udacity)
  • Certified Interaction Designer (IxD) - Interaction Design Foundation
  • Certified Senior User Interface Designer (CSUID) - Beacon Labs
  • Cisco Certified Internetwork Expert (CCIE)
  • WCAG Certified Expert - Summit Group
  • SHRM Certified Professional (SHRM-CP)
  • Certified Mobile Application Developer (CMAD)
  • Apple Certified Associate (ACA)
  • Mobile User Experience (UX) Design Certification - method
  • Certified Visual Communication Designer (CVC) - Lakeside Partners

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