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Skills

  • Agile and Scrum Methodologies
  • First Aid/CPR
  • Process improvement
  • Customer Feedback Integration
  • Network development and administration
  • Team building
  • Website optimization
  • MS Office
  • A/B testing
  • Supervision

Work Experiences

  • Achieved a QuickBooks release two weeks ahead of schedule.
  • Collaborated with marketing teams to create visually appealing landing pages, driving a 41% growth in inbound leads during a key campaign.
  • Used a variety of technologies, including Power BI to make code repairs and optimize the corporate website.
  • Pitched in to help senior developers meet tight deadlines during periods of low staffing.
  • Collaborated with marketing teams.
  • Redesigned existing websites from the ground up to improve navigation, improve visuals, and boost search engine rankings.
  • Designed and built optimized landing pages in HTML and CSS, including Adobe Creative Suite integration and cross-browser compatibility to support marketing.
  • Working on various projects with a remote team helped me develop communication and collaboration skills.
  • Achieved a 83% improvement in user satisfaction.
  • Used PHP, SQL, JavaScript, and other libraries' programming capabilities as needed.

Summaries

  • When it comes to creating effective websites, apps, and platforms that drive competitive advantage and revenue growth, be judicious and creative.
  • Adept at adhering to best practices in user experience design.
  • Project management, team leadership, and independent problem-solving skills are all strengths.
  • Senior User Interface Designer with 17 years of successful budget management and workflow optimization experience.
  • Within Miscellaneous, senior Senior User Interface Designer and outstanding performer in stakeholder engagement and risk assessment.
  • Adept at managing high-impact design projects from concept to completion.
  • Focused on writing code that is clean, robust, and secure.
  • Costs were consistently reduced while profits were increased.
  • With a calm and focused demeanor, I am a technically proficient and analytical problem solver.
  • Achieved efficient releases.

Accomplishments

  • Documented and resolved metric which led to system.
  • Developed and maintained UI style guidelines that ensured consistency across 9 different product lines, reducing design discrepancies by 16%.
  • Optimized the onboarding process for a web app, shortening the sign-up process by 69% and increasing conversion rates by 50%.
  • Partnered with product management to prioritize features based on user feedback, contributing to 79% increased satisfaction in quarterly surveys.
  • Implemented tools and processes that allowed the design team to streamline their workflow, reducing design iteration cycles by 11 rounds on average.
  • Translated complex user needs into clean, easy-to-use interfaces, increasing the Net Promoter Score (NPS) by 6% across HubSpot.
  • Spearheaded UX research that identified key user frustrations, leading to an interface revamp and a 57% increase in task completion rates.
  • Introduced user engagement metrics and analytics to track UI efficiency post-launch, leading to a 82% improvement in feature adoption rates.
  • Created and facilitated design workshops with stakeholders and team members to ensure alignment on feature priorities and UI strategies.
  • Worked closely with developers in Agile sprints to refine UI components, ensuring that designs met the technical limitations while keeping UX intuitive.

Affiliations

  • Project Management Institute
  • Jaycees
  • Adobe Certified Expert in UI/UX Design with ServiceNow Certification 2017
  • Design Systems Enthusiast, Featured in CSS Tricks 2021-Present
  • Co-organizer, Local UX/UI Design Meetup in Atlanta
  • American Marketing Association
  • Google UX Design Certificate Holder 2021
  • Interaction Design Association (IxDA) 2021-Present
  • Awwwards Jury Member or Participant 2018-2017
  • Member of Dribbble Community 2022-Present

Certifications

  • Certified Professional in Web Accessibility (CPWA) - category
  • ServSafe
  • Axure RP Pro Certified - system
  • Lean Six Sigma Green Belt - framework
  • Project Management Professional (PMP)
  • Certified Information Architect (CIA) - Northwind
  • Certified Agile UX Professional - category
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Design Thinking Facilitator - Vantage

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