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Skills

  • Interpersonal and written communication
  • Budget development
  • Knowledgeable in all HR Systems
  • Employee recruitment
  • Risk management processes and analysis
  • Report writing
  • Payroll expertise
  • Team Leadership
  • Hardware evaluation
  • Project development

Work Experiences

  • All new-hire orientations were developed and facilitated by me.
  • Enabled unrivaled flexibility and configurability, allowing 12 employees to switch from paper time sheets to electronic time sheets, eliminating the need for manual time entry.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Won
  • On-site training was provided by me.
  • Raised the stakes.
  • Assisted in changing organizational culture to overcome resistance to change by addressing employee concerns, allowing for differing viewpoints, and publicizing new strategies through open communication.
  • Identified
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Kept up to date on state and federal policies like the Equal Employment Opportunity Act and the Americans with Disabilities Act.

Summaries

  • All aspects of payroll processing and benefits administration are skillfully prioritized and managed.
  • Fosters a culture of collaboration and continuous learning and development across all functions.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Over 15 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.
  • HR executive with a reputation for being a dynamic leader, team player, and motivator.
  • HR Generalist with experience managing a wide range of employee relations issues.
  • Customer-focused, strategic-thinking salesperson with more than 20 years of experience in developing relationships, cultivating partnerships, retaining top accounts, and expanding profit channels.
  • Experienced personnel engagement professional with a track record of assisting in the formation and retention of high-performing teams.
  • Method and system are examples of abilities.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.

Accomplishments

  • Prepared
  • Conducted exit interviews and presented quarterly turnover analysis to executive leadership, leading to the development of retention strategies that reduced voluntary turnover by 39%.
  • Documented and resolved system which led to program.
  • Won
  • Trained
  • Created
  • Proposed
  • Initiated
  • Managed
  • Completed legal research and advised management on compliance with updated labor regulations, averting potential fines of system in 2017.

Affiliations

  • Employee Relations Leadership Consortium (ERLC)
  • Lions Club
  • Member of Employee Assistance Professionals Association (EAPA)
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • SHRM-CP (Certified Professional) Credential
  • Human Capital Institute (HCI)
  • American Marketing Association
  • National Human Resources Association (NHRA)
  • Chartered Institute of Personnel and Development (CIPD) Membership

Certifications

  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Certificate in Conflict Resolution & Mediation from Meridian
  • Human Resources Management Certificate from method
  • Employee Engagement and Retention Certificate from program
  • Salesforce
  • Certificate in Employee Relations Law by Cedar Works
  • HR Analytics Credential from framework
  • CompTIA Human Resource Management IT Credential
  • Certified Labor Relations Professional (CLRP)

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