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Skills

  • Budgets
  • Regulatory requirements
  • Extensive medical terminology knowledge
  • TDX
  • Feeding assistance specialist
  • BLS certification
  • Wound cleaning/care expertise
  • Laparasopic procedures familiarity
  • Private practice experience
  • Broad medical terminology knowledge

Work Experiences

  • Was in charge of post-operative patients' care until they were discharged.
  • Collaborated with teachers, administrators, and guardians to determine the needs of individual students.
  • Was in charge of transporting patients to and from various departments.
  • Organized and prepared framework reports for submission to Unit Clerks using system and process data.
  • Double-checked that all forms/reports for each resident's admission, transfer, and/or discharge were completed correctly.
  • Was in charge of coordinating diagnostic tests, which included collecting samples and transporting them to scanning rooms.
  • Worked with a diverse, at-risk student population, providing case management, counseling, education, and life-skills training.
  • Encouraged creative thinking, problem solving, and empowerment in order to boost morale and teamwork as part of the facility management group.
  • Devised and met financial and growth objectives.
  • Improved patient care delivery by reviewing and implementing clinical approach improvements.

Summaries

  • Strong ability to communicate with patients and staff in a clear and effective manner.
  • Service-driven
  • Through effective communication and staff coordination, skilled in ensuring timely patient processing.
  • Patient-centered, with a passion for initiative healthcare and experience working in interdisciplinary teams to assist patients in achieving and maintaining their care goals.
  • Professional with stakeholder engagement and workflow optimization fluency.
  • Ambitious
  • Committed to providing high-quality care to a diverse patient population as part of a larger team.
  • In high-volume medical departments, well-versed in organizing patient records, replenishing supplies, and managing multi-line phone systems.
  • Highly knowledgeable in initiative and standard medical devices, with experience ranging from competitive offerings to cutting-edge developments, instructional training, and on-site guided applications.
  • Committed to the long-term care industry, with expertise in Medicaid statutes and management information systems.

Accomplishments

  • Helped to exceed departmental compliance standards for 2024, through diligent record keeping and proactive identification of documentation gaps.
  • Collaborated with team of 12 in the development of initiative.
  • Coordinated with internal departments and external providers to resolve patient billing issues, reducing outstanding claims by 31%.
  • Patient Transfer: Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
  • Surgical Preparation: Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
  • Perinatal Care: Assisted physicians in focus studies in prenatal care. Performed basic physical assessments of newborns and infants.
  • Coordinated communication between multidisciplinary team members, improving timely patient care and reducing miscommunication by 75%.
  • Assisted in the transition to an electronic health record (EHR) system, resulting in paper record reduction by 21% and improved data retrieval times.
  • Reporting: Prepared regular charts on patients' health related history, medication restrictions and allergies.
  • Handled billing inquiries and processed insurance claims for 14 patients, decreasing claim rejections by 67%.

Affiliations

  • Customer Experience Management Association (CEMA)
  • Patient Transport and Support Workers Association (PTSWA)
  • Society of Women Engineers
  • American Academy of Professional Coders (AAPC)
  • International Association of Administrative Professionals
  • Rotary International
  • Health Management and Policy Student Association
  • Association for Supply Chain Management (APICS)
  • Medical Office Administration Professional Network
  • Association of Information Technology Professionals

Certifications

  • Home Health Aid Certified (HHA)
  • Basic Life Support (BLS) Certification – American Heart Association
  • Certified Public Accountant (CPA)
  • ServSafe
  • Advanced Medical Terminology Certification - Harbor & Co.
  • Trauma Nurse Core Course (TNCC)
  • Current American Academy of Nurse Practitioners (AANP)
  • Microsoft Certified Systems Engineer (MCSE)
  • ANA Certified in Adult NP
  • Salesforce

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