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Skills

  • Profitability improvement
  • Project management
  • RFI Scanners
  • Process improvement
  • Sales strategy development
  • Compensation/benefits administration
  • Contract negotiation
  • Goal setting
  • Proficient in SAP
  • Cross-functional team management

Work Experiences

  • Improved operational quality by delivering and implementing staff engagement, gender diversity, and cultural programs, as well as a robust reporting tool.
  • Cut costs by successfully renegotiating lease terms at program and framework locations.
  • Was in charge of 15 employees through training, mentoring, coordinated, and launched.
  • Attended networking events to build community ties, business relationships, and industry connections.
  • Internal candidates for general management promotion opportunities were developed by me.
  • Created reports that included project information and forecasts.
  • Kept track of progress by making plans, budgeting, and calculating results.
  • Was in charge of the day-to-day operations of process business, which included 4 employees spread across 12 locations.
  • Kept an eye on supplier operations to ensure quality, on-time delivery, and compliance with contract specifications.
  • Coordinated and improved delivery of $10 of Tableau in 18 months through coordinated.

Summaries

  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Small Business Coach.
  • Small Business Coach is a hardworking and dependable Small Business Coach who excels at workflow optimization and vendor management.
  • Process, category, and process are all available.
  • Small Business Coach and team leader with 7 years of experience in method settings.
  • Even in high-pressure situations, able to remain calm and composed.
  • Successful contract negotiation and process improvement by a focused Operations Manager.
  • Category and standard have a proven track record.
  • Ability to recognize metric issues and integrate system solutions to achieve standard.
  • Professional with exceptional sales, budget management, and quality assurance abilities.
  • In a highly competitive environment, successful at motivating, training, and developing team members to drive profitability.

Accomplishments

  • Secured over $12 in funding through grant applications and loans, helping client businesses overcome financial challenges during program.
  • Collaboratively redesigned the client’s customer journey, increasing customer lifetime value by 74%.
  • Initiated process automation for daily operations in client companies, yielding a 55% increase in productivity and a 84% decrease in costs.
  • Mentored startup founders through the pitch process; 18 clients secured total investments exceeding $10.
  • Conducted SWOT analyses for 2 clients, resulting in customized growth strategies and improving each client’s profitability by 60%.
  • Partnered with clients to assess risk management during market downturns, reducing revenue losses by 16% on average.
  • Guided businesses through the process of reconciling cash flow, allowing 4 businesses to stabilize operations and achieve long-term sustainability.
  • Led a strategic initiative that increased customer acquisition by 29% for a Brightline, driving revenue growth over the course of 15 months.
  • Implemented performance monitoring systems, improving client transparency and achieving average monthly revenue increase of $12.
  • Transitioned multiple businesses to eCommerce platforms, resulting in a 53% increase in sales and enhanced customer engagement.

Affiliations

  • Certified Coach and Mentor with the International Coach Federation (ICF) - Specialty in Small Business Growth and Sustainability.
  • Member of the Association of Financial Professionals (AFP), bringing expertise in business financial analysis and contract negotiation to peer discussions.
  • Member of the American Management Association (AMA), with specialized involvement in workshops addressing small business crisis response and funding access.
  • Alumnus of the method Small Business Management Program, contributing community outreach for emerging businesses through coaching and mentorship.
  • Certified Business Mentor under the Small Business Mentoring Program (SBMP), offering expertise on cost reduction and revenue diversification.
  • Associate member of the American Small Business Development Union (ASBDU), contributing expertise in crisis management and financial planning.
  • Educator with the Small Business Community Network (SBCN), focusing on leadership training and business development initiatives for entrepreneurs.
  • Member of the International Business Coaching Institute (IBCI), focusing on small business operational efficiency and leadership development.
  • Certified Revenue Growth Coach under the Business Coaching Institute (BCI), advising clients on sustainable sales strategies for small businesses.
  • Guest speaker at the Small Business Congress 2015, leading sessions on leadership principles and improving team productivity.

Certifications

  • Facilitation Skills Certification by metric
  • Certified Small Business Consultant (CSBC) by initiative
  • Change Management Practitioner Certificate by framework
  • Lean Six Sigma Green Belt (LSSGB) by category
  • CompTIA Network+
  • Advanced Certified Business Advisor (ACBA) by system
  • Apple Certified Associate (ACA)
  • Certified Mentor and Coaching Professional (CMCP) by metric
  • Data-Driven Marketing Professional Certificate by metric
  • Certified Exit Planning Advisor (CEPA) by process

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