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Skills

  • Team management
  • Process improvement
  • Disaster recovery testing and validation
  • End-to-end server migration planning
  • Automated System Provisioning
  • CCTV
  • Customer service
  • Insurance billing
  • Security systems
  • Planning and coordination

Work Experiences

  • Achieved Excellence Award for excellence in server automation.
  • Assisted in the design of a load balancing solution.
  • Achieved a 29% reduction in security incidents.
  • Achieved Top Performer for excellence in server automation after reducing manual server configurations by 68% using initiative.
  • Achieved full system restoration in under 6 minutes.
  • Learned workflow optimization and process improvement to help with office needs.
  • Assisted in the creation of category procedures.
  • Achieved OSHA compliance.
  • Achieved server recovery time within 5 minutes.
  • Management recognized me for providing outstanding customer service.

Summaries

  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Achieved a 58% reduction in manual intervention time.
  • Achieved a 82% reduction in infrastructure costs.
  • Achieved a 22% reduction in setup times.
  • Proficient in promoting category by leveraging workflow optimization and data analysis knowledge.
  • Quality assurance and data analysis abilities are exceptional.
  • QuickBooks and Asana experts with exceptional interpersonal skills.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Team leadership and system systems expert.
  • Years of progressive IT experience 12.

Accomplishments

  • Spearheaded a comprehensive monitoring overhaul using ServiceNow, improving infrastructure health visibility and reducing troubleshooting time by 85%.
  • Reduced server downtime by 60% through predictive monitoring and early remediation actions on critical systems.
  • Led disaster recovery planning and execution, ensuring critical systems were restored within 18 months during high-priority incidents.
  • Managed a server migration project from on-premises to the cloud, improving scalability and operational agility by 37%.
  • Implemented server hardening procedures that passed 7 of security audits without major findings, resulting in an award for excellence.
  • Wrote custom PowerShell scripts that decreased manual server management tasks by 20%, freeing up staff time for strategic IT projects.
  • Optimized server and storage configurations to balance loads during peak traffic periods, reducing response times by 66%.
  • Developed detailed server capacity reports that enabled the procurement of a right-sized infrastructure, netting $5 in annual savings.
  • Optimized virtual infrastructure resources using framework, improving overall system performance by 58%.
  • Successfully migrated 2 legacy servers to standard within one year, minimizing user impact and meeting project deadlines.

Affiliations

  • Affiliate member of the Cloud Native Computing Foundation (CNCF) for adapting cloud-native server practices.
  • Active member of the DevOps Institute, focusing on automating server and application deployments.
  • Joined the Global Information Assurance Certification (GIAC) community, specializing in protecting server-side architecture.
  • Through ongoing membership of the Association for Computing Machinery (ACM), I keep informed of server architecture trends.
  • Contributor to the Disaster Recovery Institute (DRI) International to improve global recovery standards.
  • Part of the Amazon Web Services (AWS) certified cloud practitioner community since 2023.
  • Regular participant in the OpenStack Foundation, focused on private cloud infrastructure setups.
  • Volunteer technical adviser within the IEEE Computer Society local Boston chapter specific to server hardware innovations.
  • Regular attendee of the SANS Institute cybersecurity conferences and workshops.
  • Member of the Global Resilience Federation (GRF) to stay current on server risk management tactics.

Certifications

  • Google Professional Cloud Architect
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Certified Public Accountant (CPA)
  • Microsoft Certified: DevOps Engineer Expert
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)
  • American Academy of Financial Management (AAFM)

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