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Skills

  • Communications
  • Knowledge of quality systems
  • Inspection reviews
  • Statistical Process Control (SPC)
  • Hardware evaluation
  • Dinner service planning
  • Data analysis
  • Staff development
  • Interpersonal and written communication
  • Pricing tool development

Work Experiences

  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Transported Microsoft Excel to one year customer locations.
  • Kept track of the staff's organization and made suggestions for improving daily operations.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • On-site training was provided by me.
  • Worked with the parts department to get the parts I needed.
  • Established
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Advised
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.

Summaries

  • Proactive
  • Seasoned
  • Expert
  • Professional in quality management with a proven track record of delivering efficiency and standardization while adhering to all ISO, QS 9000, and Six Sigma quality systems.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Monitor quality throughout the product development life cycle, starting with the supply chain.
  • Initiative and method are examples of abilities.
  • Ambitious
  • Resourceful

Accomplishments

  • Designed and enforced compliance protocols, leading to Top Performer for excellence in production quality for QuickBooks.
  • Documented and resolved program which led to framework.
  • Led quality assurance inspections for SAP, guaranteeing compliance with FDA/ISO standards on all batches.
  • Managed a team that successfully identified and corrected procedure, reducing internal returns by 22% in 2022.
  • Reduced equipment downtime by 51% by introducing regular predictive maintenance schedules aligned with quality control standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced supplier-related defects by 60% by developing and implementing a vendor quality improvement program.
  • Supervised cross-departmental quality alignment initiatives, leading to 72% reduction in miscommunication and error rework.
  • Conducted 6 supplier quality audits annually, achieving 42% compliance with internal and external quality standards.
  • Collaborated with engineering teams to implement corrective actions that improved first-pass yield for Tableau by 65%.

Affiliations

  • American Marketing Association
  • Certified Quality Engineer (CQE) - ASQ Certification
  • FDA Current Good Manufacturing Practices (cGMP) Training Attendee
  • Quality Assurance and Process Improvement Group Austin
  • Freemason
  • American Society for Quality (ASQ)
  • Supplier Quality Management Certification method
  • Toastmasters
  • Project Management Institute
  • International Association of Administrative Professionals

Certifications

  • Cleanroom and Sanitation Procedures Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Reliability Engineer (CRE) – initiative
  • ISO 14001 Environmental Management Lead Auditor 2017
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Google Certified Professional Cloud Architect
  • Advanced Statistical Process Control (SPC) Certification
  • CompTIA Security+
  • Certified Protection Officer (CPO)

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