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Skills

  • Systems Integration
  • Client interaction
  • Operational planning
  • Usage scenarios
  • HPCL
  • Conflict resolution
  • Data analysis
  • Systems Development
  • Business operations
  • Burroughs

Work Experiences

  • Investigated and addressed method system issues to improve usability and functionality.
  • Achieved results in just 17 weeks.
  • Authored detailed functional specifications and reports for method, enabling decision-makers to streamline upcoming developmental phases.
  • Aligned tasks with client’s budget and timeline.
  • Improved and rebuilt computer systems, resulting in a 5% increase in business end-user efficiency.
  • Used process mapping to look at the entire business flow and identify areas for improvement.
  • Acted as a liaison between stakeholders and IT teams.
  • Acted as a liaison between stakeholders and IT teams during system migrations, leading to a successful rollout across 14 departments.
  • Boosted user competency by 22%.
  • Achieved a productivity increase of 28%.

Summaries

  • For the production of technical plans, a Graphic Design Specialist with practical knowledge of design techniques, tools, and principles is required.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Strengths in risk assessment and process improvement backed up by Computers Software training.
  • Specialized knowledge of how to optimize systems to meet changing needs, improve collaboration, and strengthen security.
  • Responsible Network Technician with extensive conversion and cutover scheduling experience.
  • Capable of leading teams and developing strategic plans for a variety of customer needs.
  • Organized Systems Analyst with 18 years of experience assessing, reconstructing, and advancing computer systems.
  • Versatile Principal Consultant with expertise in vendor management and a knack for sticking to deadlines.
  • Power BI is second nature to me, and budget management is second nature to me.
  • Functional Consultant with 14 years of successful data analysis and risk assessment experience.

Accomplishments

  • Print Design: Designed all graphics and writing content layout for a 250-page cookbook about modern Cambodian cooking.
  • Programming: Increased revenues by 12% by developing codes for accounting tasks including cost estimation and revenue generation.
  • Quality Control: Increased database security and cost efficiency by 5%.
  • Launched
  • Trained
  • Processed
  • Website Design: Created accent graphics, banner ads, icons, animations and logos using Photoshop and Illustrator.
  • Classified
  • Streamlined
  • System Collaborated with marketing and business development groups for collateral needs by creating page layout designs for flyers, data sheets, CD covers and other printed materials.

Affiliations

  • Information Technology Infrastructure Library (ITIL) Expert Group
  • Certified Professional in Business Process Management (CPBPM)
  • International Council of Nurses
  • International Association for Business Process Management (IABPM)
  • Certified Information Systems Auditor (CISA) Community
  • Society for Human Resource Management (SHRM) – for HR system consultants
  • National Association of Social Workers
  • ERP Consulting Network (ERP-CN)
  • Association of Change Management Professionals (ACMP)
  • Society of Women Engineers

Certifications

  • Certified Application Security Engineer (CASE)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Certified Master Trainer
  • Cisco Certified Network Associate (CCNA)
  • Apple Certified Associate (ACA)
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Software Quality Engineer (CSQE)
  • CompTIA Certified Technical Trainer (CTT+)
  • First Aid/CPR Certified

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