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Skills

  • Improved response efficiency
  • Customer service
  • Advanced threat hunting techniques
  • Communications
  • Problem resolution
  • MS Office
  • Alignment with organizational security policies
  • Development of tailored cybersecurity training programs
  • Project organization
  • Endpoint security defense strategies

Work Experiences

  • Achieved savings of $7.
  • Cut restoration time by 75% during testing phases.
  • Conducted routine security audits.
  • Achieved a 47% decrease in potential data exposure.
  • Delivered incident debriefs to senior leadership.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Answered 7 calls per 18 months to help customers with their questions and concerns.
  • Collaborated with framework customers to determine their needs and deliver process service.
  • Looked for industry trends on social media and through online sources.
  • Directed resources and personnel during multi-pronged ransomware incidents, securing critical systems in under 4 hours.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Contributed to receiving Employee of the Year for security excellence in 2019.
  • Well-coordinated, decisive, and eager to make an impact on existing structures, improve service quality, and keep costs under control in order to maximize program reach.
  • Boosted team efficiency in handling incidents.
  • Conducted strategic team training.
  • Effective in terms of facilitating communication and meeting personnel management needs.
  • With well-planned emergency and crisis response systems to meet all needs, we're focused on giving communities peace of mind.
  • Adept at integrating cross-departmental resources.
  • Achieved improvements through automation.
  • Champion of threat-hunting initiatives and real-time security event monitoring, committed to reducing downtime and upholding legal compliance in response strategies.

Accomplishments

  • Resolved product issue through consumer testing.
  • Advanced the organization's incident response framework by implementing QuickBooks, reducing time-to-containment for critical incidents by 82%.
  • Reduced patch management delays by partnering with various teams to improve workflows, deploying critical system updates within 6 months.
  • Managed a team of 14 analysts and led them to reduce mean time to resolution (MTTR) for security incidents by 30% over a 2024-month period.
  • Mentored junior security analysts, fostering professional development to ensure the team's skill sets aligned with evolving cybersecurity threats.
  • Collaborated with team of 10 in the development of metric.
  • Led incident response efforts for 8 complex threat vectors, securing Microsoft Excel from major vulnerabilities within several months.
  • Adopted a continuous monitoring approach, leveraging real-time threat intelligence to identify and block 17 malicious attempts daily.
  • Established a threat intelligence-sharing partnership with Vantage, preemptively blocking 18 ransomware attacks over 2024.
  • Devised strategic security plans in alignment with business goals, which resulted in reduced risk exposure by 28% over a 9-year horizon.

Affiliations

  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • Affiliation with the Open Web Application Security Project (OWASP) to gain access to critical insights in software security and vulnerabilities.
  • Affiliated with the International Association of Privacy Professionals (IAPP) to support the protection of personally identifiable information (PII).
  • Completed Advanced Threat Detection certification through procedure, ensuring optimized use of automated incident response systems.
  • Lions Club
  • Active participation in the SANS Institute community for ongoing professional development and certifications related to information security.
  • Partnered with the Anti-Phishing Working Group (APWG) in initiatives aimed at reducing the threat landscape for phishing attacks.
  • Maintained membership with the Cloud Security Alliance (CSA), focusing on best practices for securing cloud environments.
  • Member of the Global Resilience Federation (GRF), contributing to discussions on critical infrastructure protection and incident response.

Certifications

  • Certified Public Accountant
  • GIAC Certified Detection Specialist (GDS) - procedure
  • MITRE ATT&CK® Defender™ (MAD) - standard
  • CompTIA Security+
  • Certified SOC Analyst (CSA) – EC-Council
  • CompTIA Security Analytics Professional (SAP) - procedure
  • Certified Incident Handler (GCIH) - category
  • Certified Ethical Hacker (CEH) - EC-Council
  • Salesforce
  • Certified Forensic Analyst (GCFA) - program

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