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Skills

  • Problem resolution
  • Collaboration with international teams and judges
  • Awareness to reactions
  • Communications
  • Facilitation of continuous improvement initiatives
  • Event scheduling and timeline mitigation
  • Multilingual communication method, framework
  • Assessing performance
  • Policy reinforcement
  • Team management

Work Experiences

  • Boosted event satisfaction.
  • Delivered consistent, unbiased scoring.
  • Aided in clearer decision-making for final rounds.
  • Encouraged players to be good sportsmen.
  • Collected feedback from scoring officials.
  • Made rule infractions and relevant penalties known to the players, coaches, and officiating team.
  • Cut event scoring times by 40%.
  • Collaborated with IT teams to overhaul outdated scoring systems, improving system uptime by 20% during program.
  • Coordinated 50+ events per season.
  • Collaborated with external vendors to ensure the accurate integration of new digital scoring platforms into method workflows.

Summaries

  • Capable of managing games and special sporting events while keeping an eye on players, coaches, and officials to ensure compliance, efficiency, and safety.
  • Consistently delivers highly accurate scoring.
  • Reliable referee with exceptional ability to instill sportsmanship in athletes.
  • Achieved zero scoring errors in SAP.
  • Achieved a 100% error-free record.
  • Active listener and complex problem solver with experience resolving on-field conflicts.
  • Adaptable Scoring Director.
  • Acted as the primary liaison for scoring officials.
  • Accomplished leader in managing Tableau software implementations with a forward-thinking approach to improving overall event scoring operations.
  • Professional who is adaptable and willing to take the initiative to ensure the safety of players.

Accomplishments

  • Exceeded organizational accuracy targets by implementing an automated validation suite that cross-checked score inputs within system of data entry.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Directed the transition from manual to digital scorecards, accelerating processing speed by 50%.
  • Directed the implementation of a new scoring management system, reducing manual entry errors by 46%.
  • Developed a communication protocol to alert teams of preliminary score discrepancies, resulting in faster resolution and fewer formal appeals.
  • Improved team compliance with scoring deadlines through detailed scheduling adjustments, achieving 30% on-time ratio across 7 events.
  • Audited scoring procedures post-event to identify opportunities for efficiency, leading to recalibration of budget management to improve responsiveness.
  • Led pre-event strategic planning that aligned scoring timelines with match intensity, helping to maintain punctuality with a 21% success rate.
  • Collaborated with team of 10 in the development of procedure.
  • Boosted transparency by developing dashboards offering real-time event progress updates, significantly improving visibility for organizers and participants.

Affiliations

  • International Association of Administrative Professionals
  • United States Sports Academy Alumni Association
  • American Medical Informatics Association
  • North American Society for Sport Management (NASSM)
  • Project Management Institute
  • International Judging Federation (IJF)
  • Society of Women Engineers
  • American Society of Safety Professionals
  • International Sports Sciences Association (ISSA)
  • Society of Human Resource Management

Certifications

  • ServSafe
  • Certified Public Accountant
  • Certified Professional in Sports Scheduling and Operations (CPSSO) by metric
  • Certified Event Operations Specialist (CEOS) by process
  • Sports Management Certification (CSM) by Beacon Labs
  • Certified Professional in Sports Event Leadership (CPSEL) by program
  • Certified Public Accountant (CPA)
  • IAVM Venue Management School Certificate
  • Certified Specialist in Athletic Event Planning (CSAP) by system
  • Certified Technical Project Manager in Sports by procedure

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