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Skills

  • Client needs assessment and treatment adaptation
  • Operational improvement
  • Customer service
  • Quality improvement
  • Community resources
  • Team management
  • Care planning
  • First Aid/CPR
  • Team building
  • Clinical Utilization

Work Experiences

  • Oversaw the delivery of category project by process team, which resulted in initiative.
  • Assisted with job placement for 9 clients.
  • Had an excellent attendance record and was always on time for work.
  • Administered functional capacity evaluations and prepared reports used in legal cases, resulting in a 54% rise in favorable client outcomes.
  • Administered functional capacity evaluations.
  • Collaborated with HR departments to implement accommodations that met ADA requirements without increasing company costs by more than 66%.
  • Completed projects over several months.
  • Achieved re-entry within two years.
  • Boosted client motor skills recovery.
  • Achieved a 48% rise in favorable client outcomes.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • A dedicated Vocational Rehabilitation Counselor with experience conducting assessments and keeping track of records.
  • Achieved 71% client retention.
  • Conducted educational workshops on coping strategies.
  • Over a 7-year career history, excellent communication and time management have been demonstrated.
  • Achieved a 74% reduction in readmissions.
  • Excellent time management and communication skills.
  • Boosted overall program engagement levels.
  • Achieved a 68% success rate in mediating disability accommodations.
  • Achieved a 46% resolution rate.

Accomplishments

  • Coordinated vocational rehabilitation programs that enabled 8 injured workers to transition back into work in under two years.
  • Led an interdisciplinary team in developing corporate disabled employee integration programs, which resulted in 29% improvement in workforce retention.
  • Developed data-driven rehabilitation plans focusing on reducing re-injury rates by 68% through analysis of historical patient performance data.
  • Led community outreach initiatives that educated employers on disability accommodations, leading to a 30% increase in inclusive hiring awareness.
  • Established a mentorship program for new rehabilitation consultants, improving team productivity by 25% and onboarding time by 2 weeks.
  • Facilitated training workshops for employees on reducing the risk of work-related injuries, resulting in a 50% drop in injury claims over 2016.
  • Collaborated with team of 2 in the development of category.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Drafted comprehensive injury summaries and prognosis reports for 9 medical-legal cases, improving case resolution times by 48%.
  • Managed a portfolio of 14 long-term disability claims and achieved 46% case closure rate, significantly improving department efficiency.

Affiliations

  • Disability Management Employer Coalition (DMEC)
  • American Board of Vocational Experts (ABVE)
  • International Council of Nurses
  • Assistive Technology Professional (ATP) Certification
  • Jaycees
  • Brain Injury Association of Denver
  • Association of Information Technology Professionals
  • Project Management Institute
  • International Association of Rehabilitation Professionals (IARP)
  • Freemason

Certifications

  • Ergonomics in Occupational Health and Rehabilitation Certification Ironclad Systems
  • Professional in Workers’ Compensation (PWC)
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • Certified Insurance Rehabilitation Specialist (CIRS)
  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)
  • American Board of Disability Analysts (ABDA) Certification
  • Certified Professional in Disability Management (CPDM)
  • Occupational Health and Safety Technologist (OHST)

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