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Skills

  • Supervision
  • Channel incentives and rewards programs
  • Project organization
  • Complaint resolution
  • Collaborative Leadership
  • Team management
  • Program equipment
  • Sales and marketing
  • Competitive analysis in indirect sales
  • Communications

Work Experiences

  • Accomplished results in 18 months.
  • Accomplished results over 2018.
  • Achieved results within 2023.
  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across framework calendars and programs.
  • Achieved results in highly competitive markets.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Achieved a 65% improvement in close rates for indirect channels.
  • Achieved results in 2018.
  • Used Adobe Creative Suite to create method and system reports to track quality assurance.

Summaries

  • Indirect Sales Product Director is a multi-talented Indirect Sales Product Director who is consistently rewarded for planning and operational improvements.
  • Achieved 18% market penetration.
  • Achieved success in multi-region markets.
  • Strong ability to adapt to new situations and environments.
  • Within Miscellaneous, senior Indirect Sales Product Director and outstanding performer in quality assurance and client relations.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Achieved success in competitive markets.
  • Clear understanding of team leadership and performance reporting as well as project management training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Optimize long-term success by effectively balancing targets with resources.

Accomplishments

  • Achieved a 64% increase in sales lead conversion rates within indirect channels after redesigning the commission structure for key partners.
  • Led redesign of multinational distributor relations strategy, resulting in a 60% increase in distributor engagement and performance within Raleigh over 7 months.
  • Documented and resolved initiative which led to process.
  • Led transformation efforts for underperforming regions, resulting in 76% sales growth within 3 months in Denver.
  • Optimized marketing resource allocation based on CRM insights, contributing to a 68% lift in channel-driven revenue.
  • Negotiated multimillion-dollar contracts with regional distributors, delivering a cost savings of 11 and reducing time to market by 7 weeks.
  • Resolved product issue through consumer testing.
  • Successfully mitigated revenue risks through proactive analysis of market and distributor data, safeguarding 6 in annual profits.
  • Conducted in-depth market research and competitive analysis to identify new growth markets, contributing an additional 47% to indirect sales revenue.
  • Collaborated with team of 17 in the development of procedure.

Affiliations

  • Certified International Trade Professional (CITP) Program
  • International Council of Nurses
  • American Business Women's Association (ABWA)
  • Certified Sales Leadership Network (CSLN)
  • Global Sales Institute (GSI)
  • American Marketing Association (AMA)
  • National Association of Social Workers
  • Global Channel Management Council (GCMC)
  • Association for Computing Machinery
  • European Sales and Marketing Association (ESMA)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Certified Product Marketing Manager (CPMM)
  • Certified Indirect Sales Specialist (CISS)
  • Certified Strategic Sales Professional (CSSP)
  • Certified Negotiation Expert (CNE)
  • Project Management Professional (PMP)
  • Certified Channel Sales Manager
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)

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