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Skills

  • Metric equipment
  • Operational improvement
  • Collaboration with development teams
  • Business continuity planning
  • End-to-end SAP upgrades
  • Database tuning and optimization
  • Communications
  • Project organization
  • Customer service
  • Infrastructure planning

Work Experiences

  • Conducted stress tests on the SAP environment during peak periods, identifying and resolving load-balancing issues that improved performance by 51%.
  • Planned and implemented method system hardware and software upgrades, which resulted in category.
  • Automated 16 manual processes.
  • Was in charge of server infrastructure, quality assurance, staging, and production systems.
  • Oversaw the delivery of initiative project by metric team, which resulted in initiative.
  • Bolstered the organization’s ability to recover from cybersecurity threats.
  • Achieved error-free month-end batch processing.
  • Analyzed SAP system performance.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a cost reduction of $5 annually.

Summaries

  • In large-scale distributed network environments, certified in PMP and PMP for 13 years.
  • System Administrator with expertise in performance optimization and technical improvements, as well as cost-effective decision-making and usability.
  • Conducted rigorous stress-testing.
  • Achieved operational flexibility.
  • Automated routine tasks.
  • Achieved audit readiness.
  • Clear understanding of risk assessment and data analysis as well as strategic planning training.
  • Cut change cycle times by 58%.
  • Achieved 33% increase in productivity.
  • Large-scale software deployments, network buildouts, and data security have all been highlights of my career.

Accomplishments

  • Automated month-end and quarter-end batch processing, reducing manual intervention and cutting processing time by 48%.
  • Achieved full audit compliance for year-end by conducting system reviews that mitigated security vulnerabilities and ensured adherence to industry standards.
  • Reduced Total Cost of Ownership (TCO) by $9 through consolidation of 6 SAP application servers and optimizing resource usage.
  • Led the design and implementation of SAP backup strategies in both on-premise and cloud environments, reducing potential data loss by 31%.
  • Developed and maintained disaster recovery plans, achieving a recovery time objective (RTO) of 2 hours and ensuring business continuity during critical outages.
  • Resolved critical SAP system downtime incidents across multinational go-lives, ensuring uninterrupted business operations and reducing potential revenue loss by 16%.
  • Collaborated with team of 15 in the development of initiative.
  • Monitored SAP system load during peak business operations, identifying critical performance bottlenecks and introducing scalable solutions to increase capacity by 49%.
  • Optimized batch scheduling for financial year-end reporting, reducing execution time by 45% across multiple business units.
  • Developed a comprehensive KPI reporting dashboard for senior leadership, providing insights into system health and capacity for strategic decision-making.

Affiliations

  • Member, Professional Computing Association (PCA) Business Systems Section
  • American Marketing Association
  • Completion of SAP Solution Manager Training Program - 2024
  • Certified Member, The Linux Foundation - System Administration
  • Affiliated with OpenStack Foundation for Cloud Integration Development
  • International Association of Administrative Professionals
  • Toastmasters
  • Rotary International
  • Affiliated, International Association of Privacy Professionals (IAPP)
  • Association for Computing Machinery

Certifications

  • Certified SAP Professional – SAP Solution Manager 7.2 2018
  • SHRM Certified Professional (SHRM-CP)
  • SAP Certified Technology Associate - System Administration (SAP HANA) with SAP NetWeaver 2021
  • Microsoft Azure Administrator Associate - 2022
  • Certified Data Center Management Professional (CDCMP)
  • TOGAF 9 Certification 2023
  • ServSafe
  • Certified Business Analysis Professional (CBAP)
  • Change Management Advanced Practitioner Certification
  • Cisco Certified Network Associate (CCNA)

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