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Skills

  • Inventory management
  • Event planning and coordination
  • Communications
  • Business writing
  • Team building
  • Basic accounting principles
  • AS/400
  • CCTV
  • QuickBooks expert
  • Administrative support

Work Experiences

  • Achieved 85% accuracy.
  • Assisted with the creation of 14 presentations for executive staff using framework, leading to more effective client briefings.
  • Was in charge of receiving and screening a large number of internal and external communications.
  • Kept track of office supplies and inventory in a neat and orderly manner.
  • Actively managed front-desk operations.
  • Improved traceability by establishing systems for contracts, records, reports, and agendas.
  • Prepared meeting agendas, provided advance materials, and followed up on meetings and team meetings.
  • Collaborated cross-functionally to ensure smooth office transition during major expansion, reducing downtime by 81%.
  • Created professional letters, presentations, and spreadsheets that were free of errors.
  • Assisted with the creation of 4 presentations.

Summaries

  • Successful in meeting and exceeding business objectives while satisfying customer needs.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Office Support Staff Member is a versatile Office Support Staff Member who can easily manage multiple projects.
  • Achieved standard reduction in supply expenses.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Ability to recognize program issues and integrate initiative solutions to achieve standard.
  • Looking forward to taking on a new challenge with a successful team.
  • Achieved category improvement in administrative hours saved.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Achieved system faster new hire onboarding.

Accomplishments

  • Utilized Microsoft Excel to track inventory expenses and reduce office supply costs by 32%, keeping department under budget.
  • Processed and reconciled travel expense claims for 18 employees on a monthly basis, ensuring complete accuracy and timely reimbursement.
  • Played a key role in planning and executing Workday-based training sessions, improving staff understanding and usage of crucial business applications.
  • Coordinated execution of office renovation efforts on a tight budget, saving the company 68% in costs and completing the project 18 months early.
  • Led an initiative to digitize over 8 documents, eliminating paper reliance and reducing physical storage needs by 53%.
  • Provided administrative support to Office Support Staff Member team by streamlining communication between 12 different departments, boosting project completion times by 47%.
  • Produced 4 reports with a 23% accuracy rate, significantly contributing to department’s overall efficiency.
  • Led efforts to implement an online tracking tool for company expense submissions, reducing approval wait times by 74%.
  • Handled front-desk operations while managing administrative tasks, maintaining excellent customer interactions and meeting support services.
  • Worked closely with cross-functional teams to centralize documentation processing, reducing error rates by procedure and cutting processing times by several months.

Affiliations

  • Volunteered as an Administrative Support Liaison for the National Charity League 2024
  • Presented at the National Administrative Support Staff Virtual Conference 2022
  • Certified Member, National Association of Workflow Efficiency Specialists (NAWES) since 2020
  • Enrolled in Business and Society programs at the Administrative Leadership Institute 2023
  • Certification in Expense Management and Reporting, Office Support Professionals Association (OSPA) 2019
  • Affiliated with the International Association of Administrative Professionals (IAAP) 2024
  • Attendee, Global Office Summit hosted by the International Facility Management Association (IFMA) 2016
  • Member, Administrative Professionals Conference (APC) 2018
  • Involved with the Online Community for Office Managers and Administrative Support (OCOMAS) since 2015
  • Member, Workplace Efficiency and Productivity Association (WEPA) 2018

Certifications

  • Certified IT Support Professional - Google
  • SAP Certified Application Associate
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Association for Project Management (APM)
  • Google Workspace Certificate of Proficiency
  • Human Resources Management Certificate Meridian
  • First Aid/CPR
  • Certified Office Manager (COM) - National Office Managers Association
  • Certified in Planning and Inventory Management (CPIM) - APICS

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