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Skills

  • Client Retention Strategies
  • Client-facing presentation mastery
  • Account development
  • Communications
  • Team management
  • Account servicing
  • Miscellaneous expertise
  • Project organization
  • Relationship development
  • Cold calling expertise

Work Experiences

  • Established working relationships with partners in order to combine and exchange consumer and marketing data.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.
  • Assisted Internal Sales Representative in the creation of consumer interaction scripts and responses.
  • Met sales and service targets of $2 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Used video conferencing technology to deliver sales presentations and Microsoft Excel demonstrations to prospective new accounts.
  • Identified consumer interests and key market identifiers for new accounts.
  • Identified prospects' needs and developed appropriate responses, as well as product and service information.
  • Achieved a 65% increase in sales performance over the past year by initiating a refined inbound lead conversion strategy.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.

Summaries

  • Demonstrated success in converting prospects into customers, maintaining consistent sales levels, and servicing accounts.
  • Strengths in cross-functional collaboration and client relations backed up by Miscellaneous training.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Within Miscellaneous, senior Internal Sales Representative and outstanding performer in stakeholder engagement and quality assurance.
  • Professional with project management and client relations expertise who is organized and resourceful.
  • French is a bilingual individual who is fluent in both languages.
  • Achieved 69% revenue boost by identifying and acting on cross-sale opportunities across key accounts. Strong focus on deepening product understanding to enhance overall customer value.
  • Direct work experience in program sales for over 5 years.
  • Internal Sales Representative with extensive Jira knowledge.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.

Accomplishments

  • Responded to RFPs and RFQs within 6 months, securing new contracts worth a cumulative $152,000 in revenue for the 2016.
  • Conducted in-depth client needs analysis, leading to tailored product recommendations and an increase in customer investment by $73,000.
  • Increased sales revenue by 52% within one year, surpassing departmental quarterly objectives by leveraging innovative sales tactics.
  • Established trust with clients through consistent touchpoints via metric, leading to improved customer NPS scores by 3 points.
  • Developed and carried out effective objection handling strategies, reducing lost deal rates by 29%.
  • Designed and executed regional sales strategies, increasing local market share by 76% over a 6 months span.
  • Analyzed sales data to identify underperforming sectors, improving overall market penetration in Austin by targeting untapped industries.
  • Achieved CPA to strengthen product knowledge and optimize solution-oriented sales approaches.
  • Delivered product demos to over 2 prospective clients weekly, leading to increased conversion rates of 81%.
  • Resolved product issue through consumer testing.

Affiliations

  • Revenue Optimization Companies Association
  • National Association of Wholesaler-Distributors (NAW)
  • Sales Management Association
  • LinkedIn Social Selling Expert Certification
  • Project Management Institute
  • American Marketing Association
  • International Council of Nurses
  • American Society of Safety Professionals
  • Society of Women Engineers
  • Inside Sales Thought Leadership Group

Certifications

  • Google Certified Professional Cloud Architect
  • Negotiation Mastery - Harvard Business School Online
  • Advanced Microsoft Excel Certification – Microsoft
  • Product Management Certification - Beacon Labs
  • Business Strategy Specialization - process
  • Data-Driven Sales Certification - framework
  • Certified Account Manager - Beacon Labs
  • CAPM (Certified Associate in Project Management) - framework
  • Google Ads Video Certification – standard
  • Certified Public Accountant (CPA)

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