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Skills

  • Market research
  • Operational improvement
  • Sales pipeline management
  • Process improvement
  • Relationship development
  • Budgets
  • Revenue generation
  • Regulatory compliance
  • Service agreements
  • Communications

Work Experiences

  • Acted on cross-selling opportunities.
  • Acquired certifications in OSHA.
  • Met with current and potential customers to assess their needs and make recommendations for the best initiative solutions.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Created and used metric reports to assist leadership in making key decisions and exceeding operational goals.
  • Achieved top rankings in 2017 sales contests.
  • Collaborated with partners to close sales development deals.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Completed sales paperwork such as product registrations, warranty paperwork, and post-sale customer satisfaction surveys.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.

Summaries

  • Talented sales representative with a proven track record of generating leads and over 4 years of experience.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Within Miscellaneous, senior Internal Sales Representative and outstanding performer in stakeholder engagement and quality assurance.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Customer databases and information were kept up to date for potential consumer sales.
  • Superior communication skills, as well as the ability to understand and close sales, are required.
  • Professional with project management and client relations expertise who is organized and resourceful.
  • Internal Sales Representative with extensive Jira knowledge.
  • Achieved 78% above-target results.

Accomplishments

  • Responded to RFPs and RFQs within 6 months, securing new contracts worth a cumulative $152,000 in revenue for the 2016.
  • Established trust with clients through consistent touchpoints via metric, leading to improved customer NPS scores by 3 points.
  • Documented and resolved standard which led to initiative.
  • Worked closely with technical teams to craft personalized solutions, shortening sales cycle by 2 days for complex sales.
  • Optimized pricing strategies during contract negotiations, resulting in a cumulative profit margin increase of 16% on all closed deals.
  • Led onboarding efforts for 11 new sales representatives, ensuring consistency in product and market training within the first 6 months.
  • Upsold product upgrade packages to existing clients, increasing upsell revenue by $106,000 over a 18 months.
  • Successfully prospected and brought in high-value clients, accounting for 22% of total revenue growth within two years.
  • Facilitated weekly cross-departmental meetings between product and sales teams, resolving pain points leading to an improved sales process.
  • Generated real-time sales reports on key performance metrics through initiative, enhancing decision-making accuracy and agility.

Affiliations

  • Rotary International
  • Sales Leadership Alliance
  • International Institute of Business Analysis (IIBA)
  • Salesforce Essentials Certification
  • Revenue Optimization Companies Association
  • Society for Human Resource Management (SHRM)
  • National Association of Sales Professionals (NASP)
  • Global Inside Sales Association
  • International Association of Professional Salespeople
  • Sales Management Association

Certifications

  • Mastering the Sales Funnel - QuickBooks
  • HubSpot Sales Software Certification - HubSpot
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)
  • LinkedIn Sales Solutions Certification – LinkedIn
  • Salesforce
  • Key Account Management Certification – Meridian
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Customer Success Management Fundamentals - Salesforce

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