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Skills

  • B2B and B2C sales
  • Inside and outside sales
  • Administrative support
  • Territory sales
  • RFI Scanners
  • Client acquisition strategies
  • Promotional planning
  • On-site product demonstrations
  • Sales closing
  • Post-sales support

Work Experiences

  • Gave product demonstrations at customers' homes, answering questions and redirecting objections in order to close sales.
  • Negotiated and closed deals with minimal supervision.
  • Developed strong, professional relationships with clients by identifying their needs, which resulted in increased overall sales and opportunities.
  • Planned and implemented inventory management for each store.
  • Built professional client relationships by asking the right questions, identifying needs, and providing useful product information.
  • Generated 15+ leads per several months and pursued conversion opportunities with a success rate of 2%.
  • Made recommendations to customers in order to increase the effectiveness of the brand and the benefits of the product.
  • Talked to long-term, new, and prospective customers to figure out their needs and come up with the best solutions.
  • Achieved growth over 2019.
  • Achieved Workday sales quotas for 18 consecutive quarters.

Summaries

  • Lead generator, product demonstrator, and problem-solver with experience.
  • Proficient in promoting framework by leveraging quality assurance and budget management knowledge.
  • Professional Representative with budget management and cross-functional collaboration abilities.
  • Team leadership Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Expert in process with a strong aptitude for automated and optimized.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Expert in the use of program CRM software and lead optimization.
  • Miscellaneous student seeking hands-on experience through an internship in project management.
  • Ability to recognize standard issues and integrate procedure solutions to achieve standard.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.

Accomplishments

  • Reduced client response time by 79% through the successful implementation of a new CRM, resulting in improved customer satisfaction scores.
  • Expanded product reach to new markets, increasing overall market share by 32%.
  • Optimized CRM and sales tracking systems, aiding in a 63% increase in lead response speed.
  • Secured Six Sigma to enhance product expertise, increasing my territory's sales volume by 63%.
  • Closed B2B deals with an overall value of $7, contributing to total sales revenue growth of 80%.
  • Implementing effective negotiation tactics, closed high-value deals that generated an additional $3 in annual revenue over 18 months.
  • Developed and executed personalized sales strategies for top-tier accounts, improving the total transaction value by $3.
  • Collaborated cross-functionally with marketing and operations teams to enhance customer touchpoints, resulting in a 17% boost in customer engagement.
  • Surpassed quarterly sales targets by 52% through effective pipeline management and consistent relationship-building.
  • Drove the onboarding of 2 high-profile clients, securing revenue increases of $6 in cumulative new contracts.

Affiliations

  • Performer in product demonstration contests hosted by the National Association of B2B Marketing Professionals, winning 6 awards for sales conversions.
  • Member of the Customer Experience Professionals Association (CXPA), advancing techniques for resolving client complaints and customer retention improvements.
  • Regular participant at annual Association of Account Management Professionals (AAMP) conferences, contributing to key account strategy collaborations.
  • Association of Professional Sales (APS) certified, specializing in ethical sales approaches and client retention, certified 2022.
  • Board member of the Account Managers Association (AMA) focusing on methodologies for maintaining client relationships and achieving high client renewal rates.
  • Certified in advanced presentation and client engagement techniques by the American Association of Inside Sales Professionals.
  • Member of Strategic Account Management Association (SAMA), focusing on key account development techniques that resulted in $16 in renewals per year.
  • Achieved ITIL from the Sales Management Association (SMA) for excellence in sales management and CRM software integration, certified 2018.
  • Certified Vendor Management Professional (CVMP), specializing in nurturing partnerships that contribute to a sales pipeline worth $5.
  • Participates in training workshops hosted by the Institute of Sales Professionals, with a focus on follow-up methods that generated 20% in closed sales increases.

Certifications

  • Customer Loyalty Program Leadership Certificate – system
  • Association for Project Management (APM)
  • Conflict Resolution and Collaboration Certification – system
  • Strategic Sales Planning and Execution Certification – program
  • Certified Key Account Manager (CKAM) - Strategic Account Management Association (SAMA)
  • Certified Public Accountant (CPA)
  • Salesforce
  • CRM Administration Professional Certification – standard
  • Certified in Sales Leadership (CiSL) – program
  • Cisco Certified Network Associate (CCNA)

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