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Skills

  • Volunteer management
  • Process improvement
  • Networking
  • Digital marketing
  • Contingency planning
  • Global event coordination
  • MS Office
  • First Aid/CPR
  • Cost reduction strategies
  • Vendor Negotiations

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Achieved immediate media mentions.
  • Achieved 41% growth in corporate event bookings within 6 months by building strong client relationships within Miscellaneous.
  • Coordinated with international vendors.
  • Collaborated with a cross-functional team to curate personalized event packages, increasing unique requests from VIP attendees by 33%.
  • Created an effortless, end-to-end VIP experience.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Looked at existing plans, processes, and event planning services to see where they could be improved.
  • Coordinated with global executives.
  • Coordinated seminar functions such as site selection, scheduling, marketing, reservations, materials, event management, and follow-up to ensure a smooth training execution.

Summaries

  • Clear understanding of risk assessment and performance reporting as well as risk assessment training.
  • Achieved 20% improvements in future bookings.
  • VIP Event Manager with 18 years of event planning, business development, and performance reporting experience.
  • Strengths in budget management and team leadership backed up by Miscellaneous training.
  • Contributed to the growth of client retention by 36% %.
  • VIP Event Manager with 2 years of experience in developing marketing and events strategies that result in long-term business growth.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Contributed to 64% growth in corporate bookings.
  • Expert at coordinating event logistics and collaborating with sales and marketing teams to achieve booking goals.
  • Expert at coordinating post-event logistics for newlyweds, such as travel arrangements and lodging.

Accomplishments

  • Reduced vendor costs by $9 per event through strategic contract negotiations, while maintaining industry-leading event quality.
  • Documented and resolved category which led to program.
  • Managed an exclusive VIP guest list of 6 attendees, ensuring personalized attention and seamless experience throughout the process.
  • Collaborated with team of 16 in the development of framework.
  • Designed an invitation-only VIP travel experience for a high-profile clientele, leading to procedure and 74% repeat attendance the following year.
  • Brought on strategic media partnerships that amplified VIP event coverage across 9 channels, resulting in a 82% increase in brand exposure.
  • Led the planning and execution of a high-profile VIP awards ceremony, resulting in client satisfaction increasing by 32%.
  • Coordinated VIP shuttle services for 4 distinguished guests, enhancing overall event accessibility and achieving a 34% satisfaction score on post-event surveys.
  • Developed a multichannel marketing strategy targeting VIP customers, increasing event attendance by 82% and improving social media engagement by 69%.
  • Implemented post-event surveys for VIPs, producing actionable insights that helped boost client satisfaction by 60% in 2017.

Affiliations

  • Meeting Professionals International (MPI)
  • Event Creators Collective
  • Association for Supply Chain Management (APICS)
  • Global Association of Event Organizers (GAEO)
  • Women in Business, VIP Host Committee
  • Certified Special Events Professional (CSEP) Certification
  • Society for Incentive Travel Excellence (SITE)
  • Project Management Institute
  • American Society of Safety Professionals
  • Society of Human Resource Management

Certifications

  • Certified International Event Security Professional (CIESP)
  • Certified Event Bid Management Professional (CEBMP)
  • Certified Digital Event Strategist (DES)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Sustainable Event Professional (CSEP)
  • Apple Certified Associate (ACA)
  • Salesforce
  • CompTIA A+ Technician
  • Certified Meetings Management (CMM)
  • Certified Special Events Professional (CSEP)

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