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Lead Food Service Worker resume examples

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Skills

  • Inventory management
  • Customer interaction skills
  • Cross-functional team coordination
  • Organization
  • Regulatory compliance
  • High-volume meal preparation
  • Communications
  • Category equipment
  • Business operations
  • Health and safety compliance

Work Experiences

  • Collaborated with restaurant management to reduce food packaging waste, cutting costs by $13 and improving sustainability efforts.
  • Coached staff to improve retention.
  • Wiped down counters and sanitized equipment to keep the food prep and dining areas clean.
  • Collaborated with management on menu adjustments, helping introduce ServiceNow items that led to a 30% rise in sales.
  • Collaborated with management on menu adjustments.
  • Kept the food preparation areas clean, sanitized, and well-organized.
  • Prepared cooking supplies, ingredients, and workstations when opening and closing the kitchen.
  • Assisted in ongoing employee training.
  • Cleaned the walls, fans, and drains in the bakery coolers, display cases, and work area.
  • Created pre-selected food offerings for catering clients using a variety of meal preparation methods.

Summaries

  • Aligned team size with demand.
  • Adept at controlling kitchen costs.
  • Offering 2 years of food preparation and customer service experience.
  • With 7 years of experience serving program food, capable Lead Food Service Worker.
  • Advocated for the use of fresh, locally sourced ingredients, contributing to a 58% rise in customer satisfaction and food quality.
  • Awarded Employee of the Year for exceptional customer service.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Achieved a 38% drop in customer complaints.
  • Achieved 59% reductions in waste.
  • To efficiently deliver high-quality service and promote customer loyalty, I am skilled at stakeholder engagement and risk assessment.

Accomplishments

  • Conducted regular performance reviews, identifying areas for improvement, and achieving a 20% improvement in team efficiency.
  • Advised management on kitchen workflow improvements, reducing operational bottlenecks and increasing order throughput by 42%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led initiative to incorporate metric, which led to a 69% growth in high-margin item sales.
  • Developed a cross-training program for frontline employees, leading to 55% increase in shift flexibility and coverage.
  • Assisted in catering event planning and execution for 2-guest events, contributing to positive client feedback and repeat business.
  • Promoted strict adherence to sanitation protocols by earning and maintaining ITIL for the entire team.
  • Collaborated with management to overhaul the existing menu, introducing SAP which resulted in a 75% increase in customer satisfaction.
  • Trained 3 employees on proper food safety protocol, leading to a 59% decrease in health code violations within 3 months.
  • Documented and resolved method which led to procedure.

Affiliations

  • ServSafe Food Protection Manager Certification
  • National Environmental Health Association (NEHA)
  • Association for Supply Chain Management (APICS)
  • American Culinary Federation (ACF)
  • Advanced Food Safety and Handling Certification (Harbor & Co.)
  • Culinary Institute of America Alumni Network
  • Certification in Food, Nutrition, and Culinary Skills (2019, Meridian)
  • Certified Food Protection Professional (CFPP) Credential
  • Food Allergy Research & Education (FARE)
  • Jaycees

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Cost Control in Hospitality Certification, Vantage
  • Apple Certified Associate (ACA)
  • Certified Hospitality Supervisor (CHS), Vantage
  • Certified Dietary Manager (CDM) - 2018
  • Certified Foodservice Professional (CFSP) – Brightline
  • Certified Food Protection Professional (CFPP), Portland
  • Certified Professional - Food Safety (CP-FS), 2019
  • ServSafe Food Protection Manager Certification

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