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Skills

  • Relationship development
  • Problem resolution
  • Effective problem-solving in post-disaster scenarios
  • Customer service
  • First Aid/CPR
  • Federal regulations compliance
  • Grant funding coordination
  • Contractor management in housing repairs
  • Remediation plans
  • Inspection protocol adherence

Work Experiences

  • Kept track of recurring problems and collaborated with contractors to prevent them from happening again.
  • Collaborated with framework customers to determine their needs and deliver method service.
  • Inspections of current construction, refurbishment, and repair projects were completed.
  • Assisted residents in accessing federal and state housing recovery programs, successfully securing housing repairs worth more than $17.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Looked for industry trends on social media and through online sources.
  • Stayed current on inspection regulations, codes, ordinances, and methods.
  • Assisted in disbursing $2 in recovery funds.
  • Carried out real-time damage assessments using aerial/satellite imaging for remote locations, significantly improving coverage in harder-to-reach areas.

Summaries

  • Committed to providing rapid response services post-disaster.
  • Achieved a 49% reduction in inspection backlogs.
  • Building Inspector with extensive knowledge of codes, permitting requirements, and corrective action procedures.
  • FEMA Disaster Housing Inspector with 6 years of successful process improvement and team leadership experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Dedicated to conducting thorough inspections and formulating effective remediation plans.
  • Clear understanding of budget management and cross-functional collaboration as well as vendor management training.
  • Conducted inspections of flood-damaged homes.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Affected families by natural disasters.

Accomplishments

  • Trained and supervised a team of 9 inspectors in Austin, ensuring inspections were conducted in compliance with FEMA and local regulations.
  • Implemented GIS technology to map and track housing inspection progress, reducing field response times by 64%.
  • Identified best practices in housing inspections post-program, increasing field productivity by 22% and reducing departmental backlogs.
  • Utilized advanced data analysis tools, such as Tableau, to predict and assess high-risk areas for post-framework inspection.
  • Worked in collaboration with metric to streamline inspections, accelerating the application-to-funding process by 44% in 2019.
  • Conducted FEMA-compliant post-flood housing inspections in Seattle, ensuring the accurate allocation of disaster recovery resources.
  • Updated departmental documentation practices, reducing incorrect filing in post-disaster inspection documentation by 50%.
  • Coordinated quality assurance evaluations post-program, ensuring all inspections aligned with FEMA's updated protocols.
  • Managed logistics for over 8 housing inspection teams, ensuring FEMA requirements and timelines were met during disaster recovery.
  • Performed detailed home inspections for structural damage, leading to the disbursement of $3 in FEMA funds to aid local families.

Affiliations

  • National Institute of Disaster Management: Housing Unit
  • HUD Disaster Recovery Network
  • National Emergency Management Association
  • Project Management Institute
  • Certified Building Codes Specialist PMP
  • National Association of Home Builders (NAHB) Housing Credit Group
  • Society of Women Engineers
  • American Medical Informatics Association
  • American Society of Safety Professionals
  • Institute for Disaster Resilience and Humanitarian Affairs

Certifications

  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant
  • PMP® – Project Management Professional Certification
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • Home Energy Rating System (HERS) Certification
  • Google Certified Professional Cloud Architect
  • Apple Certified Associate (ACA)
  • FEMA IS-803: Emergency Support Function #14 – Recovery and Housing

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