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Skills

  • Non-conformance Report (NCR) Resolution
  • Corrective actions
  • Materials inspections
  • Quality Process Audits
  • Data interpretation
  • Statistical Process Control (SPC)
  • Technical troubleshooting
  • Internal auditing
  • Quality Control Checks
  • Performance testing

Work Experiences

  • Championed the adoption of statistical process control, enabling early detection of variability and a 24% reduction in scrap.
  • Investigated test results that appeared to be suspect.
  • Developed and audited practices, programs, and reporting system metrics for maximum efficiency.
  • Provided project updates and consultation as a liaison between quality control and other departments and contractors.
  • Identified the root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout the product development process.
  • Completed data capture forms, equipment logbooks, and inventory forms as part of the testing procedures documentation.
  • Authored internal audit reports.
  • Achieved 3% on-time launch.
  • Achieved a 26% improvement.
  • Adjusted quality control practices in real-time.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved measurable reductions in defect counts.
  • Uses a scientific approach to multitask, meet goals, and incorporate new ideas into existing assays and processes.
  • Quality Control Team Lead is a multi-talented Quality Control Team Lead who is consistently rewarded for planning and operational improvements.
  • Achieved 80% reduction in non-compliance.
  • With 17 years of big-picture planning and systematic assessment of product standards, a thoughtful Quality Control Team Lead is in charge.
  • Documents non-conforming materials meticulously in order to improve product quality through action-based solution development.
  • Achieved regulatory compliance.
  • Achieved a defect reduction of 62%.
  • Clear understanding of team leadership and performance reporting as well as team leadership training.

Accomplishments

  • Collaborated with team of 6 in the development of category.
  • Achieved Lean through leading company-wide audit preparation, ensuring compliance with external standards, and improving customer satisfaction scores.
  • Facilitated HubSpot training for the QC team, enhancing inspection efficiency by 15% and contributing to improved product consistency.
  • Acted as liaison between the quality and production teams, driving seamless integration of quality protocols into daily operations for a 76% overall quality boost.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Revised document control policies for quality reports, reducing error rates by 22%, and improving traceability for corrective actions.
  • Identified process bottleneck points through structured RCA and eliminated these, increasing production throughput by 19% within the first 9 months.
  • Developed and rolled out quality audit checklists, leading to a decrease in non-compliance rate by 63%, contributing to ISO Lean recertification.
  • Redesigned the defect-tracking system, leading to improved traceability and a 40% faster resolution of critical issues.
  • Enhanced quality control protocols for QuickBooks, reducing rework rates by 35% and driving consistent production output improvements.

Affiliations

  • American Marketing Association
  • Lions Club
  • Lean Enterprise Academy (LEA) Participant
  • Society of Women Engineers
  • International Certification Network (IQNet) Member
  • American Society of Safety Professionals
  • Certification in Total Quality Management (TQM)
  • International Association of Administrative Professionals
  • Kaizen Institute Affiliate for Continuous Improvement
  • Project Management Institute

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • SAFe Lean Portfolio Manager (LPM) - 2016, Lakeside Partners
  • ISTQB Certified Tester, Foundation Level (CTFL) - 2019, Meridian
  • Certified Public Accountant
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE) 2024 - ASQ
  • ServSafe
  • GMP (Good Manufacturing Practices) Certification - 2015, Brightline
  • Certified Manufacturing Technologist (CMfgT) - 2020, SME
  • Certified Calibration Technician (CCT) - 2022, ASQ
  • Certified Reliability Engineer (CRE) - 2023 | ASQ

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