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Family Case Manager resume examples

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Skills

  • Time management skills
  • Weekly Payroll
  • Business operations
  • Music showcase training
  • Conflict resolution
  • Family services
  • Metric equipment
  • Community resources
  • CRM Systems
  • Product ordering

Work Experiences

  • Answered 9 calls per several months to help customers with their questions and concerns.
  • Developed a strong and trusting relationship with children and their families, fostering trust and communication in order to meet case requirements.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved results in 2020.
  • Addressed substance abuse issues.
  • Achieved a 17% improvement in collaboration post-divorce.
  • Achieved Employee of the Year for excellence in case management.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Kept track of progress and documented any changes in the patient's health status, keeping the healthcare team informed.

Summaries

  • Top-producing salesperson and industry expert in Healthcare.
  • Client-focused Family Case Manager.
  • Collaborated with educators.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Achieved goals within 14 months.
  • Accomplished in building strong partnerships with external providers, securing $220,000 in additional resources to support underserved clients in 2016.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Knowledgable in a variety of design and testing methodologies.
  • Initiative are well-understood.
  • Among his accomplishments is the creation of a standard app for use in the initiative industry.

Accomplishments

  • Partnered with mental health providers to improve referral process efficiency, leading to timely service delivery and reducing wait times by 22%.
  • Trained and onboarded 9 new case managers in child protective services protocols, improving overall department efficiency by 35%.
  • Provided intensive training on new electronic documentation systems, improving case tracking and reporting consistency for 8 departments.
  • Assisted in developing trauma-informed care training modules, supporting 10 caseworks in developing the necessary skill set to work with at-risk children.
  • Resolved product issue through consumer testing.
  • Prepared detailed reports and court documentation to advocate for children's best interest, resulting in 63% of favorable outcomes in legal proceedings.
  • Provided emotional and psychological support counseling for families undergoing crisis, leading to 58% higher retention in support programs.
  • Reduced placement disruptions by 80% by providing family stabilization services to prevent children’s involvement with foster care.
  • Negotiated service collaborations with method to provide essential resources, leading to 31% improvement in child welfare.
  • Monitored and evaluated service plan compliance for 8 families, ensuring adherence and successfully preventing breakdown of support in 84% of cases.

Affiliations

  • Family Focused Treatment Association (FFTA)
  • Jaycees
  • Society of Human Resource Management
  • National Organization for Human Services (NOHS)
  • National Association of Social Workers
  • National Child Traumatic Stress Network (NCTSN)
  • National Family Preservation Network (NFPN)
  • American Association of Marriage and Family Therapy (AAMFT)
  • American Academy of Adoption Attorneys (AAAA)
  • Project Management Institute

Certifications

  • Marriage and Family Therapy License (LMFT)
  • Short-Term Family Therapy Certification
  • Licensed Clinical Social Worker (LCSW)
  • Play Therapy Certification (APT-C)
  • Certified Clinical Trauma Professional (CCTP)
  • Certified Public Accountant
  • CompTIA Security+
  • Solution Focused Brief Therapy Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)

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