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Skills

  • Membership recruitment and retention strategies
  • Customer service
  • Budgets
  • Operational improvement
  • Conflict resolution and mediation
  • Event planning and management
  • Cross-functional team collaboration
  • Mentorship Program Development
  • Organization
  • Relationship development

Work Experiences

  • Achieved 41% member retention increase.
  • Circulated the newsletter to over 2 members.
  • Coordinated club activities.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Achieved results over 14 months months.
  • Authored grant proposals.
  • Oversaw the scheduling, preparation, and distribution of information for board and committee meetings.
  • Was the finance, IT, and marketing departments' corporate liaison.
  • Attracted 11 new members.
  • Achieved growth over a 12 year period.

Summaries

  • Achieved a 73% increase in new member acquisitions.
  • Achieved results over the span of two years.
  • Using OSHA competencies and 10 years of excellence in initiative settings.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Achieved 49% improvement in members' skills.
  • Adept at boosting brand visibility through social media platforms, driving member engagement up by 25% and promoting club activities.
  • Costs were consistently reduced while profits were increased.
  • Boosted member retention by 52%.

Accomplishments

  • Developed and launched a club newsletter, boosting member communication and engagement by 66%.
  • Established a governance model for club leadership roles, increasing executive board accountability and efficiency by 80%.
  • Enhanced executive board communication through the integration of QuickBooks, improving meeting efficiency by 64%.
  • Introduced virtual engagement platforms, increasing international/distant member participation by 63%.
  • Implemented membership incentives program, improving overall retention by 83%.
  • Organized and spearheaded an annual process that saw an increase in attendance by 43% over the previous year.
  • Created and oversaw budgeting process, reducing expenditures by $3 while still achieving all club objectives.
  • Successfully negotiated contracts with 8 vendors for annual events, cutting costs by 41%.
  • Led a social media campaign that raised event attendance by 54% across 5 platforms.
  • Directly managed a team of 14 committee members to plan, promote, and execute 9 successful events annually.

Affiliations

  • American Marketing Association
  • Freemason
  • National Council for Organizational Development
  • Toastmasters
  • University Event Planning Society
  • National Diversity Council
  • Society for Human Resource Management - Student Chapter
  • International Leadership Association
  • Rotary International
  • National Association for Campus Activities

Certifications

  • Executive Leadership Certificate (Wharton School, 2022)
  • Alumni Relations Best Practices Certificate (Brightline)
  • Event Planning and Management Certificate
  • Certified Social Impact Strategist – University of Pennsylvania
  • Networking and Community Building for Associations Certificate
  • Volunteer Engagement Leadership Certification (VELC)
  • Certified Event and Meeting Professional (CEMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Social Media Marketing Certification - HubSpot Academy
  • Diversity and Inclusion Certification - framework

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