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Skills

  • Team collaboration
  • Adobe Creative Suite
  • Social Media administration
  • Report writing
  • Strong verbal communication
  • Interpersonal and written communication
  • Team Leadership
  • Certified Professional Web Developer
  • Cross-functional team collaboration
  • Exceptional time management

Work Experiences

  • Started two key partnerships that resulted in a 54% increase in revenue.
  • Answered an average of 18 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Used a content management system to analyze user engagement and website traffic metrics.
  • Collaborated with sales to create more effective marketing campaigns.
  • Achieved a 63% rise in unique page views.
  • Used ServiceNow and Jira to edit and source images and videos.
  • Category helped me achieve $204,000.
  • Actively led A/B testing around web page designs, driving a 60% improvement in user engagement and average session duration.
  • Hired, trained, and directed 13 employees on a daily basis.

Summaries

  • Professional with over 6 years of experience in project management and process improvement initiatives across the enterprise.
  • Deadline-driven
  • Seasoned
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Expert
  • Highly effective in team leadership, evaluating personnel performance, and putting in place top-notch strategies.
  • Collaborate with commercial lenders to achieve sales targets.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Web Content Manager is articulate and driven to succeed.
  • Determined sales and marketing professional with 15 years of experience in category industry.

Accomplishments

  • Increased sales 2% over the past year.
  • Expanded blog content offerings, increasing organic traffic to posts by 25% over 18 months.
  • Led a cross-functional team to improve user experience on key landing pages, reducing bounce rates by 69% within the past year.
  • Created a content calendar that aligned with seasonal trends, generating a 16% increase in engagement from specific target demographics.
  • Implemented CRO best practices on flagship product pages, leading to a lift in ecommerce revenue by initiative over several months.
  • Conducted quarterly competitive audits which informed strategic changes that improved web content performance by 58%.
  • Developed content that strengthened brand positioning, leading to a 39% increase in brand search demand year-over-year.
  • Led large-scale content migrations for website redesign projects, ensuring 56% SEO equity retention during transition.
  • Developed and implemented a scalable content strategy that boosted inbound leads by 49% in 2022.
  • Collaborated with team of 2 in the development of method.

Affiliations

  • Founding Member of Web Governance Association
  • Joint Information Systems Committee (JISC) Participant
  • Member of the International Web Association (IWA)
  • Jaycees
  • Institutional Web Management Workshop (IWMW) Community Participant
  • American Society of Journalists and Authors (ASJA) Member
  • Association for Supply Chain Management (APICS)
  • User Experience Professionals Association (UXPA) Professional Member
  • Member of the Society of Digital Agencies (SoDA)
  • American Marketing Association

Certifications

  • Adobe Certified Professional in Adobe XD
  • Google Tag Manager Fundamentals Certification
  • CompTIA A+ Technician
  • Content Marketing Institute Online Training & Certification Program
  • Certified Website Optimization Consultant (CWOC)
  • Google Certified Professional Cloud Architect
  • Google AdWords Certification
  • Moz SEO Essentials Certification
  • Adobe Certified Expert (ACE): Adobe InDesign
  • Cisco Certified Internetwork Expert (CCIE)

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