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Skills

  • Marketing understanding
  • First Aid/CPR
  • Process improvement
  • Customer Relationship Management (CRM)
  • Market segmentation
  • Account servicing
  • Team building
  • Business operations
  • Relationship development
  • Regulatory compliance

Work Experiences

  • Met with current and potential customers to assess their needs and make recommendations for the best process solutions.
  • Schedule appointments with potential and current customers to promote new products and services.
  • Achieved 11% retention rate.
  • Provided training to customers' employees and demonstrated how to use and maintain products.
  • Boosted market penetration by 18%.
  • Achieved 73% over set targets.
  • Achieved results in the past year.
  • Closed contracts with Miscellaneous decision-makers.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Accomplished growth over two years.

Summaries

  • Achieved 13% retention growth.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Clear understanding of cross-functional collaboration and process improvement as well as team leadership training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Extensive knowledge of accounting and inventory management, as well as a thorough understanding of standard product specifications.
  • Accomplished in negotiating high-value contracts with key industry players, delivering 17% revenue growth with deals worth $4 in 2016 alone.
  • Exceptional sales performer with a track record of exceeding sales targets.
  • Dedicated sales professional with experience engaging with prospects, negotiating deals, and data analysis and project management.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Conducted competitive analysis to adjust the value proposition for Workday, resulting in an 66% increase in sales-qualified leads (SQLs).
  • Utilized a data-driven approach to adjust pricing strategies for key accounts, boosting revenue by $15 in 18 months.
  • Designed and launched a series of high-conversion email campaigns, generating an increase in inbound lead volume of 57%.
  • Formed strategic business partnerships that expanded network reach by 21% and contributed to $13 in new revenue.
  • Developed and launched an outbound calling campaign focused on dormant accounts, resulting in the reactivation of 10 clients and $6 in new sales.
  • Set and tracked team goals, leading to 70% achievement of quarterly sales targets across 8 territories.
  • Regularly conducted deal post-mortems, improving sales strategy and closing rates by 67% over 6 months.
  • Mentored and trained a sales team of 6, leading to a 36% increase in overall performance KPIs.
  • Created and managed CRM workflows to streamline account development, reducing client acquisition costs by 46%.
  • Led the implementation of new automation tools that reduced manual data entry by 58% and enhanced prospecting accuracy.

Affiliations

  • Lions Club
  • American Association of Inside Sales Professionals (AA-ISP)
  • Society for Marketing Professional Services (SMPS)
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • Revenue Collective process
  • American Marketing Association (AMA)
  • Sales Management Association
  • Institute for the Study of Business Markets
  • Society of Human Resource Management

Certifications

  • Negotiation Mastery by Harvard Business School Online
  • Certified Revenue Professional (CRP) by Revenue Collective
  • Certified Business Analysis Professional (CBAP)
  • Solution Selling Certification by SPI
  • Certified Public Accountant
  • Jira Software Essentials Certification
  • Customer-Centric Sales Professional Certification by Winning by Design
  • CompTIA Security+
  • Market Segmentation and Targeting Certification by Coursera
  • SPIN Selling Certified Professional by Huthwaite

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