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Skills

  • Category equipment
  • Data entry accuracy
  • Interpersonal Patient Communication
  • Dental office administration
  • Patient intake procedures
  • Detailed patient records keeping
  • Relationship development
  • Chairside assisting
  • Chairside efficiency enhancement
  • Treatment room cleanup

Work Experiences

  • Customized treatment trays and brackets for patients.
  • Conducted lab work for orthodontic appliances, including retainers and night guards, meeting production deadlines 82% faster in 2019.
  • Collaborated with orthodontists.
  • Conducted lab work for orthodontic appliances.
  • Created digital orthodontic models.
  • Aided in the creation of precise orthodontic appliances.
  • Assisted in fitting and adjusting orthodontic bands and wires, providing feedback to orthodontists on patient comfort and appliance effectiveness.
  • Contributed to the orthodontics department in 2024.
  • Collaborated with orthodontists to reconfigure multi-stage braces, reducing the number of future adjustments required by 60%.
  • Created precise molds and impressions for custom orthodontic appliances using both traditional and digital methods, increasing speed and accuracy by 35%.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a commendable 15% accuracy rate during internal audits.
  • By facilitating exam room turnovers, preparing patients for examinations, and educating patients on oral hygiene and care, they were successful in maintaining patient flows.
  • Strengths in workflow optimization and budget management backed up by Miscellaneous training.
  • 5 years of experience as a Dental Assistant in client relations.
  • Adept at collaborating with orthodontists.
  • High-energy Orthodontic Technician looking for a new opportunity in a program environment.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved OSHA compliance consistently.
  • Friendly Orthodontic Technician with 9 years of experience providing patients with high-quality dental care.

Accomplishments

  • Improved treatment comfort by fine-tuning orthodontic adjustments, reducing patient discomfort by 44% during treatment adjustments.
  • Supported orthodontic lab work, producing custom retainers and aligners, reducing external lab costs by 29%.
  • Played a key role in redesigning clinic layouts, improving patient movements and reducing waiting times by 55%.
  • Provided feedback for ongoing product trials with new bonding adhesives, helping to improve product effectiveness by 45%.
  • Resolved product issue through consumer testing.
  • Trained new staff in orthodontic practice management software, improving team-wide proficiency by 57% within several months.
  • Facilitated seamless integration of new software systems, achieving 63% adoption rate company-wide in just three years.
  • Collaborated with team of 8 in the development of standard.
  • Assisted in executing detailed treatment workflows, achieving optimal alignment outcomes in 4% of cases handled.
  • Implemented new cleaning protocols for orthodontic tools, ensuring contamination risks remained at zero since 2018.

Affiliations

  • Project Management Institute
  • Committee Member for the Orthodontic Practice Management Network
  • American Marketing Association
  • Monthly Contributor to Orthodontic Clinical Journal process
  • Membership with the Academy of Dental CPAs (ADCPA)
  • Association for Computing Machinery
  • Continuing Education - Invisalign Certification Program
  • American Association of Orthodontists (AAO)
  • International Council of Nurses
  • National Dental Assistants Association (NDAA)

Certifications

  • OSHA Infection Control Certificate – Beacon Labs
  • CAD/CAM Digital Dentistry Certification – Workday
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Orthodontic Assistant (COA) - Beacon Labs
  • CPR with AED Certification – framework
  • Project Management Professional (PMP)
  • Certified Dental Business Assistant (CDBA) – Summit Group
  • Mastery of Wire Bending Techniques Certification – process
  • Expanded Duties Dental Assistant (EDDA) – Brightline

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