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Skills

  • Contract negotiation/review/drafting
  • Music showcase training
  • Bilingual in Portuguese
  • Operations management
  • Customer needs assessment
  • Excel in program
  • Business operations
  • Sales pipeline management
  • Contract auditing
  • Kennel cleaning and sanitizing methods

Work Experiences

  • Got better.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
  • Increased sales by 18% by providing purchase advice and promoting additional products.
  • On-site training was provided by me.
  • Helped customers by answering their questions and completing their requests.
  • Managed
  • Advised
  • Started it.
  • Educated customers about promotions to increase sales.

Summaries

  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Selling Manager with 15 years of successful stakeholder engagement and project management experience.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Dependable and courteous self-starter and team player seeking to apply previous experience to a system position with a forward-thinking organization.
  • Resourceful
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Professional with over 11 years of experience in project management and process improvement initiatives across the enterprise.
  • Dependable
  • Adaptable, tenacious, and capable project manager with over 14 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.

Accomplishments

  • Worked cross-departmentally with operations and finance teams to identify and close revenue opportunities worth $16 in new business.
  • Collaborated with the product development team to launch program, increasing sales by 17% within two years.
  • Successfully penetrated new market segment, generating an additional $14 in revenue within several months.
  • Coordinated sales campaigns that aligned with upcoming product launches, contributing to 3 in pre-orders before system.
  • Organized weekly sales strategy meetings, resulting in 47% increases in the cross-selling of premium services.
  • Led sales team through significant organizational change, maintaining productivity and increasing sales output by 24% during the transition period.
  • Increased sales 17% over one year.
  • Monitored and communicated performance benchmarks, allowing the team to measure success against goals and adjust strategies immediately.
  • Consistently achieved 59% or higher of individual and team quotas via targeted prospecting and personalized closing tactics.
  • Managed and nurtured relationships with 15 top-tier clients, resulting in a 45% growth in contracted renewals and upsells.

Affiliations

  • American Society of Safety Professionals
  • Participant, Wharton Executive Education Sales Growth Program (2015)
  • Affiliate Member, International Sales Professional Certification Board (2016-Present)
  • Freemason
  • Toastmasters
  • Member, Customer Experience Professionals Association (CXPA), 2016-Present
  • Member, National Sales Network (NSN), 2015–Present
  • Member, Global Retail Alliance (2019-Present)
  • Sales Management Association Member (2018-Present)
  • Certified Salesforce Administrator (SAP, 2021)

Certifications

  • Certified Sales Executive (CSE) – Sales & Marketing Executives International (SMEI)
  • Google Ads Sales Certification - Google
  • Customer Value Optimization Specialist (CVO) – DigitalMarketer
  • Negotiation Mastery Certificate – metric
  • Certified Sales Leadership Professional (CSLP)
  • First Aid/CPR Certified
  • Certified Professional Salesperson (CPSP) - National Association of Sales Professionals (NASP)
  • Certified Go-To-Market Professional – process
  • Lean Six Sigma Yellow Belt – procedure
  • Certified Pricing Professional (CPP) - Pricing Society

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