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Skills

  • Budget management and cost optimization
  • Client-centered communication skills
  • Business operations
  • Food science understanding
  • Insurance billing
  • Operational improvement
  • Customer service
  • Meal planning
  • Invoice generation
  • Team management

Work Experiences

  • Saved money by developing functional solutions to initiative problems.
  • Advised pregnant women on nutritional requirements and diet recommendations.
  • Boosted patient satisfaction with diverse options.
  • Achieved a 71% improved rating.
  • Management recognized me for providing outstanding customer service.
  • Achieved a 38% improvement in inspection ratings.
  • Collaborated with food service staff to update patient meal plans and cafeteria menus.
  • Used Asana to compile data gathered from various sources.
  • Finished initiative of project, which resulted in standard.
  • Was in charge of all tasks delegated to me, including quality assurance and client relations.

Summaries

  • Multilingual and fluent in French and Spanish, with a strong grasp of cultural differences.
  • Achieved a 77% reduction in health-related incidents.
  • Achieved a 60% increase in dietary compliance.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Accomplished Dietary Director skilled in developing, managing, and optimizing budgets up to $10; successfully reduced food costs by 62% while maintaining high nutritional standards and food quality.
  • Proficient in promoting procedure by leveraging project management and vendor management knowledge.
  • Dietary Director is a hardworking and dependable Dietary Director who excels at workflow optimization and client relations.
  • Lean certified
  • Ability to recognize standard issues and integrate framework solutions to achieve method.
  • Results-oriented Miscellaneous professional with vendor management, cross-functional collaboration, and stakeholder engagement strengths.

Accomplishments

  • Secured 3 new community partnerships to offer healthier food choices, significantly improving the diversified food options available to patients.
  • Collaborated with nutritionists and medical staff to deliver tailored meal options to patients with system, significantly improving health outcomes and reducing readmission rates.
  • Introduced seasonal, locally sourced ingredients to menu planning, cutting food waste by 20% and enhancing the nutritional content of meals.
  • Successfully standardized kitchen operations processes, reducing food preparation times by 33% and decreasing operational expenses.
  • Ensured dietary services met FDA and USDA regulations, achieving a 30% improvement in regulatory inspection outcomes compared to the previous year.
  • Led a kitchen staff of 3 in achieving a Employee of the Year for excellence in food service and compliance with nutritional standards.
  • Attained an average food cost per meal reduction of 15% within 2023, aligning the budget with revenue goals.
  • Led the creation of a nutrition-oriented meal subscription program for clinical patients, increasing participation in meal service programs by 29% within 6 months.
  • Designed and launched patient-centered meal plans, accommodating 11 dietary restrictions daily, which resulted in a 60% improvement in patient satisfaction scores.
  • Aligned dietary department operations with patient recovery goals, improving recovery alignment scores by 24% for patients with specific dietary needs, such as cardiac patients.

Affiliations

  • Master's of Public Health with a focus on Nutrition - initiative
  • Certified in Food Protection & Safety - National Restaurant Association
  • Executive Board Member of the Local Nutritionists’ Society 2019 – Denver
  • Credentialed Instructor - 'Dietary Management' course at Ironclad Systems
  • Received commendation for excellence in Regulatory Compliance from Beacon Labs 2018
  • Registered Dietitian Nutritionist (RDN) - Academy of Nutrition and Dietetics
  • Participated in the 'Nutrition Quality Improvement Council' to develop new diet compliance protocols 2021
  • Member, American College of Healthcare Executives (ACHE)
  • Membership - International Confederation of Dietetic Associations (ICDA)
  • Member - Medical Nutrition Practice Group (MNPG)

Certifications

  • CompTIA A+ Technician
  • Certified Specialist in Renal Nutrition (CSR)
  • Certified Executive Chef (CEC)
  • CompTIA Network+
  • Certified Wellness Program Coordinator (CWPC)
  • Certified Public Accountant (CPA)
  • Exercise Nutrition Coach Certification (PN1/PN2)
  • Certified Plant-Based Nutritionist
  • Certified Diabetes Educator (CDE)
  • Certified Healthcare Dietary Management Professional (CHDMP)

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