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Skills

  • Problem resolution
  • Business operations
  • Operational improvement
  • Expense reimbursements
  • Data validation and integrity
  • Employee request resolution
  • First Aid/CPR
  • Software troubleshooting
  • Team management
  • Data entry

Work Experiences

  • Completed resolution within the past year of discovery.
  • Answered 5 calls per 18 months to help customers with their questions and concerns.
  • Oversaw the delivery of process project by category team, which resulted in metric.
  • Looked for industry trends on social media and through online sources.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Consulted with supervisors.
  • Assisted in payroll coordination.
  • Assisted in the coordination and processing of payroll for 3 employees across 6 departments, meeting strict deadlines.
  • Built automated reporting tools using Asana.
  • Alerted department heads of potential legal concerns.

Summaries

  • Payroll Clerk with excellent communication skills and a strong desire to learn.
  • Time Clerk is a multi-talented Time Clerk who is consistently rewarded for planning and operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Experienced Payroll Clerk who has kept payroll records for 10 offices.
  • Audited timecards for Phoenix-based projects.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Miscellaneous, senior Time Clerk and outstanding performer in performance reporting and quality assurance.
  • Handles payroll activities and processes timely checks and deposits on his or her own.
  • Analytical Time Clerk with 2 years of experience using SAP for tracking time records, identifying discrepancies, and resolving payroll errors to meet strict processing deadlines.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Prepared detailed payroll reports and delivered them to management on a one year basis, ensuring stringent financial oversight.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reviewed weekly time entries, identifying and correcting inaccuracies, leading to a 19% improvement in payroll-process accuracy.
  • Implemented bi-weekly employee timesheet audits, resulting in a 52% reduction of incorrect entries related to overtime and paid leave.
  • Collaborated with HR to develop a timecard correction procedure that decreased unapproved overtime by 25%.
  • Processed retroactive time adjustments for 4 departments while ensuring compliance with union agreements and labor regulations.
  • Automated daily exception reports, cutting down the time spent on manual payroll error reconciliation by 33%.
  • Streamlined timesheet review processes, cutting payroll processing time by 37%, resulting in earlier pay distribution.
  • Reconciled and processed over 13 timesheets bi-weekly, ensuring 51% accuracy prior to payroll submission.
  • Led the resolution of time tracking errors, reducing payroll discrepancies by 59% within three years.

Affiliations

  • National Association of Payroll Specialists (NAPS)
  • Completion of 2020 Payroll Compliance Seminar
  • American Medical Informatics Association
  • Jaycees
  • Association of Certified Fraud Examiners (ACFE)
  • Project Management Institute
  • Rotary International
  • Association of Information Technology Professionals
  • HRIS Systems Management Certification
  • Certified Time Management Specialist (CTMS) Credential

Certifications

  • Payroll, Time, and Talent Management Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Workforce Planning Specialist
  • Workforce Management Certification – Workday
  • CompTIA Security+
  • Fundamental Payroll Certification (FPC)
  • Certified Public Accountant
  • Salesforce
  • Advanced Certification in Payroll Management
  • Certified Business Analysis Professional (CBAP)

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