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Skills

  • Trade show representation
  • Regulatory compliance
  • Business operations
  • Team building
  • Website management
  • Supervision
  • Event Briefing and Media Kits Development
  • Process improvement
  • Cross-functional team collaboration
  • Brand Reputation Monitoring Tools Usage system

Work Experiences

  • Developed a streamlined process for media inquiries.
  • Coordinated with external agencies to create high-impact media campaigns, boosting brand recognition by 18% across the Southwest.
  • Coordinated with external agencies.
  • Achieved improvement over two years.
  • Achieved a 14% improvement in campaign performance.
  • Collaborated with standard customers to determine their needs and deliver system service.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Developed a streamlined process for media inquiries, reducing response time from 5 days to 7 hours.
  • Created tailored communication toolkits for internal stakeholders.
  • Oversaw the delivery of category project by metric team, which resulted in initiative.

Summaries

  • Communications Deputy who led social media strategies that resulted in 68% higher audience engagement and expanded digital reach.
  • Collaborated on creative cross-functional marketing campaigns.
  • Communicated corporate strategies effectively.
  • Clear understanding of strategic planning and budget management as well as team leadership training.
  • Aligned messages with core business objectives.
  • Communications Deputy with expertise in implementing media monitoring tools, improving response times by 13 minutes and enhancing real-time communications.
  • Achieved 18 new followers.
  • Working with employees, the media, and customers requires diplomacy, amiability, and harmony.
  • Achieved 72% higher stakeholder satisfaction.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Enhanced team performance by hosting 13 inter-departmental workshops on collaborative communication processes, reducing downtime by 23%.
  • Orchestrated successful cross-platform social media strategy overhaul, resulting in a 76% boost in brand visibility.
  • Resolved product issue through consumer testing.
  • Managed crisis communications in response to method, ensuring minimal brand damage and increasing social sentiment by 21% within three years.
  • Developed concise press releases, positioning the brand as a thought-leader and consequently increasing website traffic by 57%.
  • Leveraged emerging social media platforms such as Adobe Creative Suite to build new audience segments, increasing engagement by 53%.
  • Prepared and supported spokespeople through media interviews, leading to 9 successful engagements without escalation.
  • Collaborated with the web development team to optimize content, resulting in a 20% increase in organic traffic over two years.
  • Trained 2 high-profile executives in advanced media techniques, leading to more polished and effective public appearances.
  • Implemented multilingual communication strategies that expanded the organization’s reach to 2 new communities.

Affiliations

  • Featured Speaker, Content Marketing World 2016
  • Graduate, Dale Carnegie Public Speaking and Communication Skills Program 2016
  • Toastmasters
  • Professional Certification, Chartered Institute of Public Relations (CIPR) 2017
  • Certified Digital Marketing Professional, Digital Marketing Institute (DMI), 2019
  • Certified Social Media Strategist, Hootsuite Academy 2017
  • American Medical Informatics Association
  • Jaycees
  • Board Member, International Federation of Journalists (IFJ) Seattle
  • Member, European Communication Research and Education Association (ECREA)

Certifications

  • Advanced Media Management by initiative
  • Strategic Communication Management Professional (SCMP)
  • Google Webmaster Tools Certification (GWC)
  • Certified Public Accountant
  • SHRM Certified Professional (SHRM-CP)
  • Certified Influencer Relations Professional (CIRP)
  • Accredited in Public Relations (APR)
  • Certified Public Relations Specialist (CPRS)
  • First Aid/CPR Certified
  • Email Marketing Strategy Certification – Workday

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