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Skills

  • First Aid/CPR
  • Program equipment
  • Cross-Industry Publication Submission
  • Data-Driven Decision Making in Communication Strategies
  • Internal Communication Toolkit Creation
  • Media relations
  • Relationship development
  • Crisis Response and Mitigation
  • Thought leadership content development
  • Communications

Work Experiences

  • Achieved 36% reduction in miscommunication.
  • Contributed to cross-industry publications.
  • Oversaw the delivery of category project by metric team, which resulted in initiative.
  • Collaborated with standard customers to determine their needs and deliver system service.
  • Collaborated with cross-functional teams.
  • Achieved a 41% improvement in ROI.
  • Created tailored communication toolkits for internal stakeholders.
  • Achieved improvement over two years.
  • Collaborated with cross-functional teams to produce public-facing messaging, resulting in a 78% increase in audience engagement.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Aligned messages with core business objectives.
  • Boosted positive media coverage by 24%.
  • Working with employees, the media, and customers requires diplomacy, amiability, and harmony.
  • Adaptable Communications Deputy with a focus on real-time media monitoring and analysis, resulting in timely adjustments that bolster communication efforts.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Intelligent, tenacious, and committed to maximizing the effectiveness of marketing and system strategies through diversification.
  • Bolstered communication efforts.
  • Achieved 84% growth in media exposure.
  • Collaborated on creative cross-functional marketing campaigns.
  • Communications Deputy with a strong record of success.

Accomplishments

  • Executed an internal communications audit, recommending strategies that improved employee engagement by 76%.
  • Analyzed post-campaign data using Tableau, advising on adjustments that increased media reach by 78% in 2017.
  • Drafted and published executive statements in response to framework within 3 hours, defusing potential negative media impacts.
  • Managed crisis communications in response to method, ensuring minimal brand damage and increasing social sentiment by 21% within three years.
  • Leveraged emerging social media platforms such as Adobe Creative Suite to build new audience segments, increasing engagement by 53%.
  • Directed the launch event of a new company initiative, surpassing attendance goals by 67% and generating significant media coverage.
  • Resolved product issue through consumer testing.
  • Trained 2 high-profile executives in advanced media techniques, leading to more polished and effective public appearances.
  • Negotiated media partnership across 16 platforms, transforming the organization’s presence and securing 10+ new collaboration opportunities.
  • Documented and resolved initiative which led to process.

Affiliations

  • Member, Public Relations Society of America (PRSA)
  • Media Relations Lead, Association for Women in Communications
  • Society of Human Resource Management
  • Ambassador, Global Alliance for Public Relations and Communication Management
  • Digital Director, Society of American Business Editors and Writers (SABEW)
  • Volunteer Publicist, American Red Cross category
  • Jaycees
  • Certified Brand Strategist, Certified Brand Strategists Program (CBS) 2016
  • Association of Information Technology Professionals
  • Member, American Communication Association (ACA)

Certifications

  • Certified Influencer Relations Professional (CIRP)
  • Salesforce
  • CompTIA Security+
  • Certified Internal Communications Specialist (CICS) by Meridian
  • Accredited Professional Communicator (APC) by standard
  • Certified Nonprofit Communication Specialist (CNCS)
  • Certified Crisis Communications Manager (CCCM)
  • Data-Driven Decision-Making for Communication Strategies – initiative
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Network+

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