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Skills

  • Data-driven decision making
  • Crisis management response
  • Healthcare process improvement
  • Interdepartmental Communication Enhancement
  • Chart pulling
  • Organization
  • Payment collection
  • Project organization
  • Time management and prioritization
  • Document filing

Work Experiences

  • Coordinated placements for patients after outpatient procedures.
  • Was in charge of compiling and reviewing medical records.
  • Looked for industry trends on social media and through online sources.
  • Carefully managed patient throughput during the Chicago renovation, ensuring minimal disruptions to daily hospital operations.
  • Had an excellent attendance record and was always on time for work.
  • Coordinated patient admissions and discharge processes.
  • Collaborated with patient services.
  • Collaborated with nursing supervisors.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the delivery of process project by system team, which resulted in process.

Summaries

  • Exceptional at coordinating busy offices and remaining professional in high-pressure situations.
  • Analyzed patient throughput.
  • Patient Flow Coordinator with 5 years of successful performance reporting and team leadership experience.
  • Achieved a 26% reduction in transfer errors.
  • Achieved improvements in patient flow.
  • Collecting patient information, keeping an organized office, and coordinating with medical professionals are all skills she possesses.
  • Recognized on a regular basis for outstanding performance and contributions to the Healthcare industry's success.
  • Achieved results over 2019 through targeted initiatives.
  • Analyzed patient flow metrics.
  • Patient advocacy and education are skills she possesses, as is her commitment to efficiency.

Accomplishments

  • Partnered with leadership to introduce predictive patient flow models, improving patient placement accuracy and reducing bottlenecks by 54%.
  • Collaborated with IT to automate weekly patient flow dashboards using initiative, cutting reporting time by 45%.
  • Assisted in the scheduling and distribution of hospital beds during emergency department surges, reducing patient waiting for inpatient transfers by 6 minutes.
  • Supported COVID-19 surge management by reallocating bed resources based on patient acuity data, improving critical care capacity by 67%.
  • Resolved product issue through consumer testing.
  • Collaborated with case managers to streamline aftercare placements, reducing delays in discharge by 3 hours.
  • Spearheaded efficiency projects aimed at reducing unnecessary patient transfers, decreasing administrative processing time by 84%.
  • Improved the ICU admittance process by forecasting bed usage through Jira, reducing critical care wait times by 10 hours.
  • Proposed and implemented changes to departmental workflows that better aligned with patient inflow trends, improving overall hospital throughput by 60%.
  • Analyzed patient flow data across units to identify and address inefficiencies, decreasing ER boarding times by 18 minutes.

Affiliations

  • Society of Human Resource Management
  • International Association of Administrative Professionals
  • Healthcare Financial Management Association (HFMA)
  • National Association of Social Workers
  • American Health Information Management Association (AHIMA)
  • Emergency Nurses Association (ENA)
  • Nursing Organizations Alliance (NOA)
  • Freemason
  • Project Management Institute
  • American Association of Managed Care Nurses (AAMCN)

Certifications

  • Certified Medical Planner (CMP)
  • Certified Health Unit Coordinator (CHUC)
  • Apple Certified Associate (ACA)
  • Health Informatics Certification Cedar Works
  • Certified Healthcare Operations Professional (CHOP)
  • Healthcare Leadership Excellence Certificate Harbor & Co.
  • Master of Health Leadership program
  • Performance Improvement in Healthcare Certificate Harbor & Co.
  • Certified Professional in Patient Safety (CPPS)
  • Certified Public Accountant

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