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Skills

  • Industry analysis experience
  • Time management
  • Business Requirements Documentation (BRD)
  • Relationship development
  • Audit coordination
  • Communications
  • Customer retention strategies
  • Cross-functional collaboration
  • Market trend analysis
  • Team building

Work Experiences

  • Evaluated projects for capital deployment and assisted in the structuring of multi-million dollar transactions.
  • Collaborated with external stakeholders to secure funding for digital banking projects, increasing access to capital by $18 in 2017.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Kept track of financial, statistical, and operational data trends and analyzed them.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved 38% lower exposure to currency fluctuations.
  • Achieved 31% more accurate predictions for the fiscal year.
  • Achieved a 2-fold increase in customer satisfaction.
  • Assisted in the planning, coordination, and oversight of initiative projects.
  • Automated data extraction.

Summaries

  • Achieved a 15% reduction in loan processing errors.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Bank Business Analyst with over 7 years of experience.
  • Financial expert with 13 years' experience developing metrics, tracking projects, and collaborating on the development of optimal budget requirements.
  • Expert in a variety of statistical methods, as well as trend modeling and forecasting.
  • Achieved 35% fewer system errors.
  • Achieved zero regulatory infractions in 2023.
  • Achieved full compliance in 2024.
  • Bank Business Analyst with 3 years of successful workflow optimization and budget management experience.
  • Bank Business Analyst with a passion for data analysis, specializing in reducing operational costs, improving client satisfaction, and driving business growth through targeted action plans.

Accomplishments

  • Partnered with the IT team to improve the efficiency of the financial reporting system, reducing reporting errors by 57%.
  • Automated financial tracking using Tableau, leading to $14 in savings from optimized processes over two years.
  • Realigned business metrics for the analytics team, increasing efficiency and reducing redundant reporting by 25%.
  • Analyzed large datasets to uncover trends, which directly contributed to a 84% increase in market share in Austin.
  • Developed automated metrics dashboards for method KPI reporting, reducing manual reporting efforts by 33%.
  • Utilized system for predictive analysis, identifying opportunities for a 84% improvement in revenue streams.
  • Prepared and maintained complex financial models to validate cost-saving strategies, achieving a 79% reduction in expenses.
  • Created detailed product analysis reports, enabling strategic decision-making which led to 37% increase in profitability.
  • Spearheaded the development of a customer loyalty program, driving 31% growth in repeat customers after implementation.
  • Responsible for post-implementation reviews of system, identifying key metrics and insights that improved future delivery outcomes.

Affiliations

  • Institute of Operational Risk (IOR)
  • Association for Computing Machinery
  • Project Management Institute (PMI)
  • Economics Society of Raleigh
  • Global Association of Risk Professionals (GARP)
  • Data Management Association International (DAMA)
  • American Society of Safety Professionals
  • Certified Business Analysis Professional (CBAP) - IIBA
  • Institute of Chartered Accountants in system
  • Certified Analytics Professional (CAP), INFORMS

Certifications

  • Certified Professional in Business Intelligence (CPBI) - category
  • CompTIA A+ Technician
  • Certified Business Analysis Professional (CBAP) - IIBA
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Lean Six Sigma Green Belt Certification
  • Excel Skills for Business Specialization - Coursera
  • Certified Treasury Professional (CTP) - Association for Financial Professionals
  • SQL for Data Science Professional Certificate - ServiceNow (e.g. Coursera, edX)
  • Certified Credit Risk Analyst (CCRA) - Credit Scoring and Risk Strategy

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