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Skills

  • First Aid/CPR
  • Professional referral network
  • Problem resolution
  • Public speaking and presentations
  • Operational improvement
  • Student progress reporting
  • Diversity and inclusion advocacy
  • Career transition advising
  • Individualized education programs
  • Employment law updates

Work Experiences

  • Achieved a 15% reduction in unemployment durations.
  • Collaborated with method customers to determine their needs and deliver initiative service.
  • Analyzed industry hiring trends.
  • Achieved results in the first 18 months.
  • Achieved 15% growth in employment.
  • Advised clients on career changes.
  • Coached 11 job seekers, resulting in 43% retention rate within two years.
  • Achieved year-over-year improvement in employment outcomes.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved 20% client satisfaction.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept School Counselor with 2 years of experience counseling students on mental health, academics, and interpersonal issues.
  • Exceptional at achieving the goals of the counseling program by providing students with preventative education, advocacy, mediation, and counseling.
  • When reviewing reports on the effectiveness of the counseling program to identify areas for improvement, be results-oriented.
  • Adept at navigating complex hiring processes.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Costs were consistently reduced while profits were increased.
  • Achieved 16% faster job placements.
  • Achieved performance improvements of 62%.
  • Senior Employment Specialist with 5 years of successful quality assurance and vendor management experience.

Accomplishments

  • Developed and executed tailored job search strategies for clients, resulting in 16% overall employment rate improvement within several months.
  • Directed the coordination of 5 job fairs, successfully engaging 8+ employers, which led to 4 direct hires within the past year.
  • Consulted with Human Resources professionals to align job seekers’ goals with industry standards, creating a 71% increase in relevant job placements.
  • Partnered with educational institutions to coordinate job readiness programs, resulting in 24% increase in post-event job offers.
  • Reduced job seeker’s time-to-hire by 53% through targeted resume optimization and interview preparation strategies.
  • Generated and tracked QuickBooks-based recruitment reports, ensuring client cases progressed efficiently while increasing job match success by 62%.
  • Helped optimize client-tracking systems, reducing administrative errors by 45% and improving team efficiency in managing 17 clients.
  • Documented and resolved system which led to program.
  • Assisted 11 clients daily with personalized employment counseling, leading to 80% increase in successful job placements.
  • Designed and initiated outreach programs that connected framework underrepresented job seekers with potential employers, resulting in 15 hires.

Affiliations

  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • Project Management Institute
  • Association for Talent Development (ATD)
  • Human Resource Certification Institute (HRCI)
  • Professional Association of Résumé Writers & Career Coaches (PARW/CC)
  • Certified Staffing Professional (CSP) designated by category
  • Society of Women Engineers
  • Society for Human Resource Management (SHRM)
  • International Council of Nurses

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified Internet Recruiter (CIR) - category
  • Project Management Professional (PMP) - PMI
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Master Trainer Certification, Lakeside Partners
  • LinkedIn Recruiter Certification
  • Conflict Resolution and Mediation Specialist - Harbor & Co.
  • Cisco Certified Network Associate (CCNA)
  • Lean Six Sigma Green/Black Belt, 2016, Lakeside Partners

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