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Skills

  • Data analysis for trend forecasting
  • Expense report auditing
  • Organization
  • Advanced proficiency in Asana
  • Business Administration
  • Documentation and control
  • Team building
  • Cost-saving initiatives
  • Process improvement
  • Data Management

Work Experiences

  • Completed 9 employees' bi-weekly payroll.
  • Delivered materials in a timely manner.
  • Created a new comprehensive event planning protocol.
  • Crafted a document retention policy.
  • Was in charge of the CRM database, which included troubleshooting, maintenance, updates, and the creation of reports.
  • Created a team recognition program.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.
  • Coordinated special projects for senior executives.
  • Cut time for cross-department collaboration projects by 36%.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.

Summaries

  • Achieved operational cost savings for the company.
  • Achieved results within 11 months.
  • Achieved a 83% increase in response time.
  • Achieved sustainable cost reductions of 7 annually.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Executive Administrative Officer.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.
  • Meticulous Executive Administrative Officer capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Workday.
  • Team player who is methodical and detail-oriented and has expertise in data analysis.
  • Adept at increasing C-level availability by 48% through expert prioritization of executive calendars and commitments.
  • Confidentiality-driven Executive Administrative Officer with experience in handling sensitive HR communications, contributing to 18% top-talent retention.

Accomplishments

  • Facilitated high-profile meetings for 17 stakeholders, ensuring timely delivery of all necessary materials and boosting meeting efficiency.
  • Spearheaded office relocation for 5 employees across varying departments, ensuring zero operational downtime during transition.
  • Designed a succession planning program that prepared 17 high-potential employees for leadership roles, fostering internal growth.
  • Enhanced customer support response strategies, reducing response time by two years, leading to a 30% increase in positive client feedback.
  • Championed office automation initiatives that increased administrative task efficiency by 58%, allowing for more strategic focus on business priorities.
  • Led the design and rollout of new document retention policies, aligning with corporate compliance goals and decreasing audit risks by 57%.
  • Facilitated executive travel arrangements for 7 directors, saving 84% in travel expenses for the fiscal year.
  • Streamlined travel logistics for executives, cutting travel-related expenses by 60% and ensuring seamless scheduling.
  • Boosted team productivity by 71% through the introduction of real-time project tracking tools.
  • Oversaw administrative team performance reviews, identifying skill gaps and targeting development plans to boost team effectiveness by 58%.

Affiliations

  • Affiliate Member of Institute for Human Resources (IHR)
  • Board Advisor for Corporate Governance, Cedar Works
  • Local Community Outreach Coordinator – Northwind
  • American Payroll Association (APA) - 2021 Member
  • Global Business Travel Association (GBTA)
  • Certified Administrative Professional (CAP) 2017 Certification
  • National Association of Executive Secretaries and Administrative Professionals (NAESAP)
  • Project Management Institute
  • Member of the Technology Integration Committee - 2015 Collaboration
  • Society of Human Resource Management

Certifications

  • Certified Information Professional (CIP)
  • Executive Assistant Certificate – Brightline
  • Lean Office Practitioner (LOP) – Ironclad Systems
  • CompTIA Security+
  • Certified Strategic Administrative Executive (CSAE) Program Atlanta
  • Advanced Scheduling Techniques and Tools Certification
  • Institution of Administrative Management (IAM) Level 4 Diploma
  • Certified Business Administration (CBA) – Lakeside Partners
  • Certified Business Analysis Professional (CBAP)
  • Six Sigma Green Belt Certification 2021

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