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Skills

  • Problem resolution
  • Relationship development
  • Budget Management and Cost Control
  • Payroll administrator
  • Talent acquisition strategies
  • Method equipment
  • Audit preparation and reporting
  • First Aid/CPR
  • Benefits program management
  • Performance management systems

Work Experiences

  • Conducted an initial client assessment and analysis to begin the research process.
  • Achieved a 58% reduction in payroll errors.
  • Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
  • Created a new employee evaluation process that resulted in significant performance improvements.
  • Created multi-threaded admin web applications based on program.
  • Answered an average of 10 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Transported Workday to 18 months customer locations.
  • Achieved a 37% improvement in productivity.
  • Achieved cost savings of 31%.
  • Used proactive communication to resolve employment-related conflicts.

Summaries

  • HR Associate with strong analytical skills and previous experience in benefits and payroll administration.
  • Communicative and decisive, with a focus on enhancing and maintaining HR administration, payroll, and recruiting efficiency.
  • To create a positive work environment, forms business partnerships and builds trust with managers and employees.
  • Top-producing salesperson and industry expert in Human Resources.
  • HR executive with a reputation for being a dynamic leader, team player, and motivator.
  • Costs were consistently reduced while profits were increased.
  • Customer-focused Sales Representative with 4 years of experience solving problems for clients.
  • HR Assistant with 10 years of experience in human resources and administration who is dedicated to providing excellent service.
  • Ensures that federal and state laws are followed at all times.
  • Clear understanding of workflow optimization and stakeholder engagement as well as team leadership training.

Accomplishments

  • Coordinated and facilitated health and wellness programs, leading to a 77% improvement in company-wide attendance rates.
  • Facilitated training programs in harassment prevention, resulting in a 41% decrease in related HR cases by 2023.
  • Designed and executed performance improvement plans, achieving 62% recovery of underperforming employees across multiple departments.
  • Developed a cross-departmental onboarding process that reduced time-to-productivity for new hires by 2 days.
  • Collaborated with team of 15 in the development of framework.
  • Overhauled the existing performance management system, resulting in a 70% improvement in employee retention and lowering overall department costs by $16.
  • Conducted comprehensive workforce satisfaction surveys, identifying critical areas for improvement which boosted engagement scores by 78%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Reduced voluntary employee attrition by 45% by designing and executing tailored employee retention programs.
  • Initiated a review of workforce diversity metrics, resulting in a 21% increase in targeted initiatives aimed at improving inclusion.

Affiliations

  • Jaycees
  • American Society of Safety Professionals
  • National Human Resources Association (NHRA)
  • Employee Relations Benchmarking Forum (ERBF)
  • Association of Information Technology Professionals
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Association for Talent Development (ATD)
  • American Medical Informatics Association
  • International Coaching Federation (ICF)
  • Employment Law Monitoring Group

Certifications

  • HR Generalist Certification | National Institute of Certified Human Resource Professionals
  • CompTIA A+ Technician
  • HR Data Analytics Certification | Academy to Innovate HR (AIHR)
  • Microsoft Certified Systems Engineer (MCSE)
  • Advanced Certificate in Employee Relations | Chartered Institute of Personnel and Development (CIPD)
  • SHRM Certified Professional (SHRM-CP) - Society for Human Resource Management
  • Professional in Human Resources (PHR) – HR Certification Institute (HRCI)
  • Certified Public Accountant
  • Certified Public Accountant (CPA)
  • ServSafe

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