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Skills

  • Multi-Task Management
  • Credit and collections
  • Microsoft Office
  • Territory Sales Experience
  • Tax preparation
  • Kennel cleaning and sanitizing methods
  • Budgets
  • Cash handling accuracy
  • MS Office
  • Customer satisfaction

Work Experiences

  • Devised and implemented effective strategies to improve restaurant performance, streamline food preparation processes, and boost efficiency in a variety of areas.
  • Gathered and scanned coupons to deduct automatically from the total.
  • Received additional training in store roles such as Food Service Cashier and Food Service Cashier and provided back-up coverage to ensure that customers received the best possible service.
  • Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
  • Prepared food by heating and assembling spearheaded items.
  • Bagged merchandise with care and efficiency to minimize damage.
  • Developed new recipes, outlined steps, and instructed staff on how to properly prepare them.
  • Totaled the amount owed, collected payments, and printed receipts to process transactions.
  • Ensured accuracy by reconciling the cash drawer and replenishing the cash and coins required for transactions.
  • Prepared meals from scratch using authentic, well-known recipes to generate repeat business.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Talented chef with 18 years of experience preparing and serving a wide range of foods.
  • Food Service Cashier with 17 years of experience in system industry who is attentive.
  • With customers and team members alike, be upbeat and positive.
  • Motivated Food Service Cashier with experience managing large-scale projects, including budgeting and administration.
  • Accomplished Food Service Cashier with expertise in managing multiple customers simultaneously during peak hours. Praised for increasing customer satisfaction rates by 33% through swift service and friendly demeanors.
  • With Microsoft Excel training, I am knowledgeable about program management.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Achieved 67% bonuses.
  • Experienced Food Service Cashier with a track record of building and motivating strong restaurant teams to assist 18 customers on a daily basis.

Accomplishments

  • Represented
  • Improved
  • Ensured accurate opening and closing procedures at the register, resulting in 18% fewer reconciliation issues.
  • Initiated
  • Established
  • Marketing: Implemented marketing strategies which resulted in program growth of customer base.
  • Collaborated with the inventory team to prevent stockouts of high-demand items, ensuring uninterrupted service during holidays and peak periods.
  • Trained
  • Researched
  • Developed

Affiliations

  • National Retail Federation (NRF)
  • Society of Women Engineers
  • Retail Management Certificate Program category
  • National Association of Social Workers
  • American Marketing Association
  • American Medical Informatics Association
  • Food Safety Education Association
  • International Council of Shopping Centers (ICSC)
  • Lions Club
  • Society of Human Resource Management

Certifications

  • Conflict Resolution Skills in Customer Service – process
  • CompTIA Network+
  • Training the Trainer: Onboarding and Skills Development - Lakeside Partners
  • Cash Handling and Balancing Certification - program
  • Cisco Certified Network Associate (CCNA)
  • Customer Service and Sales Certification – National Retail Federation (NRF)
  • Certified Protection Officer (CPO)
  • Point of Sale (POS) Systems Efficiency Training - metric
  • Time Management for Food Service Professionals - framework
  • Customer Feedback and Engagement Training – Beacon Labs

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