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Skills

  • Emergency protocol communication planning
  • Public awareness campaigns
  • Messaging consistency
  • Internal communication system optimization
  • Integrated communications campaigns
  • Crisis communication management
  • Problem resolution
  • Data-driven decision making
  • Relationship development
  • First Aid/CPR

Work Experiences

  • Contributed to a 47% uplift in applications for key positions.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Coordinated real-time press release distribution to 13 agencies, ensuring continuity of messaging during a high-pressure crisis situation.
  • Advised senior leaders on communication approaches for category.
  • Crafted over 5 editorial pieces.
  • Boosted regional NGO visibility by 23%.
  • Directed communications for a multinational joint exercise, streamlining interagency delivery and improving public perception by 38%.
  • Looked for industry trends on social media and through online sources.
  • Created targeted press materials.
  • Delivered communications training programs.

Summaries

  • Achieved results over the past year.
  • Uniformed Public Affairs Officer with 9 years of successful quality assurance and stakeholder engagement experience.
  • Accomplished this within several months.
  • Contracts worth $10.
  • Adept Public Affairs expert.
  • Boosted national and international coverage by more than 30%.
  • Accomplished crisis communicator.
  • Achieved 33% improved media engagement.
  • Achieved 34%-upward shifts in public favorability post-crisis.
  • Accomplished Public Affairs professional with a demonstrated ability to lead teams of up to 14 personnel in coordinating high-profile event communications that reached over 7-person audience within several months.

Accomplishments

  • Advised senior leadership on media strategy during category, improving internal alignment and ensuring a consistent message to the public.
  • Generated and edited 15 event-based press releases for key rural and urban regions, successfully increasing national press coverage by 80%.
  • Led 3-member communications division through international humanitarian mission, achieving 34% increase in positive media coverage within the first 8 days.
  • Partnered with 3 media outlets to communicate key messages surrounding procedure, achieving measurable impact on public understanding and support.
  • Promoted transparency and engagement by developing a comprehensive content library, increasing information accessibility for the public by 40%.
  • Designed and conducted public sentiment analysis pre- and post-metric, allowing data-driven adjustments to communications plan and improving media impact by 19%.
  • Collaborated with engineering to secure 7 media interviews, increasing agency visibility and external goodwill across the Southeast.
  • Conducted media training for 11 senior personnel, enhancing their public communication skills and improving overall media engagement by 61%.
  • Resolved product issue through consumer testing.
  • Documented and resolved initiative which led to process.

Affiliations

  • International Public Relations Association (IPRA)
  • Completed the Scrum Master in Strategic Communications from Meridian in 2017
  • Association of Military Journalists and Broadcasters (AMJ&B)
  • Association for Supply Chain Management (APICS)
  • University Honor Society for Communication and Journalism - 2020
  • Society of Women Engineers
  • American Medical Informatics Association
  • Association of Public Safety Communication Officials (APCO)
  • International Association of Administrative Professionals
  • Project Management Institute

Certifications

  • Certified Crisis and Emergency Risk Communicator (CERC)
  • First Aid/CPR Certified
  • Certified Digital Communications Strategist (CDCS)
  • Certified Strategic Communications Advisor (CSCA)
  • Government Affairs Professional Certification – Harbor & Co.
  • Certified International Media Relations Specialist (IMRS)
  • Certified Public Accountant (CPA)
  • Crisis Management and Communications Certification – 2015
  • Media Relations Certification – Cedar Works
  • ServSafe

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