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Skills

  • Initiative equipment
  • Software Implementation
  • Web analytics
  • Supervision
  • Graphic design coordination
  • Data-driven decision making
  • Copywriting for Digital Platforms
  • Relationship development
  • Team building
  • Email workflow configuration

Work Experiences

  • Achieved 17% completion rate.
  • Automated routine tasks in Jira.
  • Decreased bounce rates by 81%.
  • Kept track of production progress in order to alert leaders to any issues.
  • Delivered personalized content.
  • Coordinated vendor relationships for digital service providers, securing 49% cost reductions on key tools.
  • Analyzed data from Asana, providing actionable insights that led to a $10 increase in annual online sales.
  • Deployed A/B tests for Tableau, driving a 54% improvement in targeted ad performance.
  • Delivered projects 50% faster.
  • Achieved results during the standard period.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Within Miscellaneous, senior Digital Projects Assistant and outstanding performer in client relations and risk assessment.
  • Achieved cost savings through efficient site migration.
  • With 3 years of Miscellaneous experience, I am a gifted communicator, planner, and problem-solver.
  • Over 7 years of hands-on experience collecting, analyzing, and recording data on the status of planning permission applications, as well as responding to questions about the process.
  • In dynamic environments, resilient and adaptable.
  • Working efficiently on multiple projects at the same time while clearly explaining rules and procedures to the general public.
  • 2 years of experience managing digital assets.
  • Clear understanding of client relations and quality assurance as well as client relations training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Led the implementation of upgraded digital asset management software, leading to a 40% reduction in time spent locating files.
  • Leveraged data-driven insights from process to enhance user experience on Asana, leading to a 38% increase in average session duration.
  • Resolved product issue through consumer testing.
  • Coordinated with over 5 internal teams to streamline digital project workflows, reducing bottlenecks and cutting project delays by 36%.
  • Successfully launched timed email campaigns using QuickBooks, with a 75% increase in click-through rates within the first 10 months.
  • Performed deep-dive analysis of social media trends, helping inform marketing strategy adjustments that led to a 70% increase in leads.
  • Supported content updates and deployments for 5 websites, ensuring accuracy and consistency across all channels.
  • Maintained a digital asset library of over 5 files, improving search efficiency by 68% and standardizing folder structures.
  • Spearheaded the transition from manual reporting processes to automated dashboards, improving reporting efficiency by 68%.
  • Collaborated with 15 stakeholders for timely project launches, resulting in 16% faster go-to-market timelines for digital products.

Affiliations

  • Women in Technology International (WITI)
  • Adobe Creative Educators – Level 3 Certification
  • Facebook Blueprint Certification in Social Media Strategy
  • Lions Club
  • Jaycees
  • Hootsuite Academy – Social Media Marketing Certification
  • Certified Digital Project Manager through the Digital Project Management Institute (DPMI)
  • Project Management Institute
  • WordPress Community Meetup – Boston Chapter
  • American Marketing Association

Certifications

  • Google Ads Certification
  • Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • Google Tag Manager Fundamentals Certification
  • ServSafe
  • Agile Certified Practitioner (PMI-ACP)
  • CompTIA Security+
  • Google Certified Professional Cloud Architect
  • ITIL Foundation Certification in IT Service Management
  • Certified Ethical Hacker (CEH)

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