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Skills

  • Team management
  • AS/400
  • Conflict resolution
  • Inventory management
  • Organization
  • Cross-functional team collaboration
  • Excel spreadsheets
  • RFI Scanners
  • Customer retention strategies
  • Administrative support

Work Experiences

  • Created budget reports, assisted with bookkeeping, and prepared presentations and proposals.
  • Managed the signature process for agreements, contracts, and invoices.
  • Collaborated with the IT team to upgrade office equipment, positively affecting productivity and speeding up processing time by 83%.
  • Achieved 74% engagement increase.
  • Adopted a cloud-based document sharing system, reducing inter-office email traffic by 85% and enhancing data accessibility.
  • Coordinated complex travel itineraries.
  • Coordinated complex travel itineraries, resulting in a 82% reduction in travel cost over 2018 for senior leadership team.
  • Coordinated 13 speakers.
  • Assisted more than 7 Direct Assistants with clerical needs such as taking messages, scanning documents, and routing business correspondence.
  • Collaborated with HR to onboard employees, ensuring training materials were distributed and completed in record time.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Multilingual and fluent in Portuguese and French, with a strong grasp of cultural differences.
  • Accurate and efficient Direct Assistant recognized for managing executive calendars with precision and implementing workflow automation that increased team efficiency by 43%. Adept at creating comprehensive reports and tracking budgets effectively.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Accomplished Direct Assistant adept at streamlining vendor management processes, reducing supply costs by $13 annually. Known for precise expense report management and fostering a collaborative office environment that increases productivity.
  • Achieved 40% faster document retrieval across the organization.
  • Reliable stocker with experience carrying over 3 pounds of store merchandise.
  • Budget management abilities and expert time management methods.
  • Versatile Office Assistant with 14 years of experience working in system environments.

Accomplishments

  • Updated and harmonized procedural documentation across teams, contributing to an improved internal audit score of 41% compared to the previous year.
  • Facilitated continuous improvement of vendor relationships, resulting in cost savings of 62% on office supplies and contractual services.
  • Successfully supported project management initiatives by delivering regular team updates, helping stay ahead of project timelines by 31%.
  • Collaborated with IT to implement secure document storage solutions, ensuring 68% compliance with regulatory guidelines.
  • Coordinated domestic and international travel for senior executives across 14 countries, managing last-minute changes with efficiency.
  • Implemented advanced booking techniques for executive travel, resulting in 19% annual cost savings without compromising comfort or productivity.
  • Orchestrated multi-vendor contract negotiations, securing preferential terms that resulted in 32% lower costs compared to previous agreements.
  • Generated weekly expense reports for the leadership team, ensuring 52% accuracy in reporting and achieving faster financial signoff times.
  • Integrated third-party expense reporting software, cutting manual processing time by 51% and improving accuracy of department financials.
  • Planned and executed quarterly team-building activities, leading to a 16% improvement in team satisfaction survey results.

Affiliations

  • Regional Lead for Harbor & Co.'s Diversity Council, tasked with streamlining inter-departmental communication.
  • Active participant in the Corporate Compliance and Ethics Community, focusing on regulatory compliance for document handling.
  • Attendee of Regional Administrative Support Professionals Symposium (RAPS), focusing on improvements in daily report management.
  • Affiliated with the Administrative Professional Advisory Board, ensuring awareness of the latest industry trends.
  • Member of Global Administrative Professionals Network, participating in continuous professional development events to enhance team collaboration.
  • Member, Society of Corporate Secretaries and Governance Professionals, emphasizing high-stakes documentation management.
  • Occasional Contributor to AdminSupportMagazine, providing insights discussing optimization of purchasing processes.
  • Volunteer for method, providing administrative leadership in strategically negotiating supplier agreements.
  • Mentor within Administrative Excellence Forum, providing support for professionals in fast-paced executive roles.
  • Active partner of Summit Group's Employee Engagement Committee, enhancing intra-office communication protocols.

Certifications

  • Google Workspace Certified Administrator
  • Certified Travel Coordinator by Cedar Works
  • HubSpot Marketing Software Certification
  • Business Writing Certificate by Meridian
  • SAP ERP Integration of Business Processes Certification
  • ServSafe
  • Trello Certified User
  • SAP Certified Application Associate
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Analytics Individual Qualification (GAIQ)

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