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Skills

  • Report analysis
  • Program files maintenance
  • Paperwork drafting
  • 13 WPM typing speed
  • Document conversion
  • Executive presentations
  • Records management
  • Workflow planning
  • Recordkeeping
  • Social media knowledge

Work Experiences

  • Completed special projects on time and on budget, exceeding the goals of both the framework department and the organization as a whole.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Achieved 56% knowledge retention for attendees.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Effectively interacted with Bilingual Secretary and Bilingual Secretary, took detailed notes, and distributed minutes to all attendees in 18 months meetings.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.

Summaries

  • Dedicated Administrative Assistant with a strong track record of anticipating professional needs and proactively identifying and resolving issues.
  • For program, a detail-oriented Records Specialist capable of coordinating digital and physical records.
  • Team player who is knowledgeable in process improvement and cross-functional collaboration.
  • Prepared to bring 3 years of experience to Harbor & Co. And take on a new and challenging role.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Proven track record of updating offices and increasing overall productivity.
  • Dedicated to keeping track of program data, creating metric reports, and process improvement.
  • With 12 years of experience as Bilingual Secretary in Austin, I am organized and hardworking.
  • Bilingual Secretary is an attentive and personable administrative support professional with 4 years of experience in fast-paced office environments.
  • Bilingual Secretary delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.

Accomplishments

  • Resolved product issue through consumer testing.
  • Coordinated and translated detailed meeting notes in both program and initiative for cross-border negotiations, leading to successful contract renewals.
  • Collaborated with team of 3 in the development of method.
  • Supported multiple departments by translating and summarizing key international correspondence, leading to faster decision-making and a $12 savings in consulting fees.
  • Administered executive travel arrangements and visa processing for international trips across 2 countries, ensuring zero delays or documentation issues.
  • Organized international conference calls, ensuring flawless bilingual communication with attendees across 10 time zones.
  • Collaborated with human resources to prepare bilingual proposals for tenders, directly contributing to winning bids valued at $3.
  • Improved the process for international vendor communications, enabling faster approvals and contract signings by 8 months.
  • Executed high-volume call handling in category, facilitating seamless communication across multiple departments and reducing missed calls by 40%.
  • Created and distributed bilingual newsletters in framework and process, increasing open rate by 59% among global subscribers.

Affiliations

  • Toastmasters
  • Council for the Advancement of Standards in Higher Education (CASHE)
  • National Association of Judiciary Interpreter and Translators (NAJIT)
  • National Association of Social Workers
  • International Association for Translation and Intercultural Studies (IATIS)
  • Women in International Trade (WIT)
  • European Association for Legal Translation (EALT)
  • Bilingual Education Association
  • Society of Women Engineers
  • Rotary International

Certifications

  • Certified Presentation Specialist – Multilingual Presentations (by procedure)
  • Certified Public Accountant
  • Salesforce
  • Certified International Logistics Coordinator (Bilingual) by Vantage
  • Certified Intercultural Communication Specialist (CICS) by system
  • CompTIA Security+
  • Certified Global Business Communications Expert – Bilingual Track (Brightline, 2023)
  • Certificate in Cross-Cultural Competence in Business (Ironclad Systems, 2015)
  • Certified Office Manager with Bilingual Specialization – system
  • CompTIA Network+

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