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Skills

  • Personable
  • Relationship development
  • Customer service-oriented
  • Business Strategy
  • Excellent negotiation skills
  • Opening and closing procedures
  • Budgets
  • Business operations
  • Accurate money handling
  • Merchandising

Work Experiences

  • Responded to customer calls in a timely and professional manner.
  • Recognized and rewarded outstanding work performance to foster a positive and collaborative customer service culture.
  • Kept a perfect attendance record for 12 months.
  • Was in charge of keeping track of all purchases.
  • Replenished and stocked merchandise in accordance with store merchandising layouts.
  • Standardized inventory quarterly reporting and analysis and implemented corrective action for close-outs and out-of-stock items to keep inventory records current.
  • Was in charge of writing sales slips and contracts.
  • Inquired about merchandise availability at other store locations.
  • Alerted management after spotting potential shoplifters.
  • Kept the initiative and process areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.

Summaries

  • Ready to put 16 years of experience, strong communication, process improvement, and team leadership abilities to work in a dynamic new role at Brightline.
  • Sales, recruiting, and people management are among his specialties.
  • Meeting corporate deadlines motivates, drives, and dedicates me.
  • Purchaser with 14 years of successful risk assessment and vendor management experience.
  • Capable of conducting in-season and post-season analysis to identify sales growth opportunities.
  • Strong mathematical aptitude and a flexible schedule
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to learning, growing, and succeeding in Retail.
  • Capable of managing, coordinating, and controlling warehouse operations, such as shipping and receiving.
  • Professional who is self-disciplined and well-organized, with excellent communication and planning skills.

Accomplishments

  • Proposed
  • Resolved product issue through consumer testing.
  • Contributed to a 10% drop in shoplifting through increased awareness and intervention measures.
  • Ensured
  • Named “Associate of the Quarter” for exceeding all customer service goals.
  • Represented
  • Improved
  • Collaborated with key stakeholders in supply chain and inventory teams to address material shortages, improving fulfillment rates by 37%.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Researched

Affiliations

  • International Association of Administrative Professionals
  • Freemason
  • Rotary International
  • International Association for Contract & Commercial Management (IACCM)
  • American Society of Safety Professionals
  • Toastmasters
  • Institute for Supply Management (ISM)
  • American Purchasing Society (APS)
  • Professional Procurement Networking Group (PPNG)
  • International Council of Nurses

Certifications

  • Apple Certified Associate (ACA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Sustainable Supply Chain Professional (CSSCP) - Summit Group
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • Procurement Compliance Certification - Cedar Works
  • Microsoft Excel Certification - system, Advanced Data Analysis
  • Certified Professional in Supply Management (CPSM) - ISM
  • Certified Purchasing Professional (CPP) – American Purchasing Society
  • Certified Procurement Operations Professional (CPOP) - framework

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