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Skills

  • Menu memorization
  • Customer satisfaction strategies
  • Sales forecasting
  • Hospital operations
  • Budgets
  • Relationship development
  • Fast-paced multitasking
  • Process improvement
  • Project organization
  • Effective customer interaction

Work Experiences

  • Prepared food in batches using standard recipes.
  • Created pre-selected food offerings for catering clients using a variety of meal preparation methods.
  • Cuts utility costs by 76% per month.
  • Wiped down counters and sanitized equipment to keep the food prep and dining areas clean.
  • Conducted environmental health inspections.
  • Kept the food preparation areas clean, sanitized, and well-organized.
  • Achieved results within the first 15 months.
  • Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled.
  • Assisted in planning a menu redesign.
  • Achieved a cost reduction of 26% on key ingredients.

Summaries

  • Achieved a 63% reduction in order errors.
  • Well-organized and efficient, with a strong desire to please customers.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adaptable Snack Bar Operator.
  • Contributed to a 39% overall growth in sales.
  • Accomplished in improving customer satisfaction by consistently maintaining a 35% accuracy rate in orders and leading initiatives to boost impulse purchases by 33%.
  • Snack Bar Operator with 8 years of service industry experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Achieved cost reductions of 35% on key snack ingredients.
  • Collaborated effectively with staff.

Accomplishments

  • Monitored stock levels and placed orders proactively to maintain product availability, contributing to 72% decrease in out-of-stock incidents.
  • Ensured accurate and timely product restocking, minimizing shortages during high-demand events by 65%.
  • Collaborated with the management to introduce healthier snack options, increasing foot traffic by 57% during early-month promotions.
  • Generated daily reports on stock usage and sales, enabling data-driven decision-making that reduced unnecessary restocking by 52%.
  • Assumed a leadership role during peak hours, coordinating with staff and ensuring all stations were fully operational without delays or disruptions.
  • Served and interacted with customers efficiently, maintaining a 42% customer retention rate month-over-month.
  • Collaborated with the kitchen team to streamline food preparation, cutting average order wait times by 43% percent during peak periods.
  • Created visually appealing snack displays that increased impulse purchases, contributing to a 63% increase in daily sales revenue.
  • Successfully managed snack stations for events servicing up to 7 customers with zero complaints about service quality.
  • Assumed responsibility for daily cash deposits, ensuring zero discrepancies in sales reported during 12-shift operations.

Affiliations

  • Lions Club
  • International Council of Nurses
  • National Automatic Merchandising Association (NAMA)
  • American Culinary Federation (ACF)
  • Association of Information Technology Professionals
  • International Foodservice Distributors Association (IFDA)
  • Club Managers Association of America
  • Retail Industry Leaders Association (RILA)
  • Bar and Restaurant Owners Association
  • Institute for Food Safety and Health

Certifications

  • CompTIA Security+
  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • Certified Retail Sales Associate Lakeside Partners, 2018
  • Certified Customer Service Specialist (CCSS, Lakeside Partners, 2024)
  • Sales and Marketing Specialist for Food & Beverage (Harbor & Co., 2022)
  • Basic Sanitation and Hygiene for Food Handlers (Meridian, 2017)
  • Certified Concessionaire Professional (CCP, Ironclad Systems)
  • CompTIA Network+
  • Certified Culinary Sales Professional (CCSP, Ironclad Systems)

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