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Skills

  • Case management in mental health
  • Regulatory compliance
  • Health outcome evaluation
  • Crisis de-escalation
  • Individualized care plan development
  • Leadership in staff training
  • Nonviolent Crisis Intervention (NCI)
  • Patient behavioral observation
  • Patient rights and confidentiality compliance
  • Program equipment

Work Experiences

  • Assisted during patient intake and assessment.
  • Achieved reduction over the past year.
  • Assisted in behavioral assessments used to inform treatment strategies, helping reduce patient restraint incidents by 77% over one year.
  • Achieved Excellence Award for outstanding patient care.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with process customers to determine their needs and deliver initiative service.
  • Built rapport with clients in residential programs.
  • Looked for industry trends on social media and through online sources.
  • Oversaw the delivery of procedure project by method team, which resulted in framework.
  • Assisted in behavioral assessments.

Summaries

  • Achieved a 26% reduction in disruptive patient behaviors.
  • Behavioral Health Assistant with expertise in behavioral health support.
  • Built rapport with patients and healthcare teams.
  • Conducted continuous monitoring.
  • Achieved a measurable 20% reduction in disruptive behavior incidents.
  • Advocated for holistic mental health recovery.
  • Built skills for emotional resilience.
  • Assisted in refining behavioral assessments, helping reduce patient restraint incidents by 38% over a 6 months, fostering a less intrusive approach to care.
  • Known for maintaining a positive attitude and consistently outperforming expectations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.

Accomplishments

  • Promoted patient mental wellness through public health initiatives, resulting in increased participation in support groups by 69%.
  • Helped reintegrate 35% of patients into workplace environments through vocational therapy programs, boosting overall employment rates.
  • Supported crisis intervention efforts, helping reduce emergency service (911) calls by 77% through effective de-escalation techniques.
  • Received Scrum Master in 2017, reflecting proficiency in crisis prevention techniques and enhancing patient care plans.
  • Reduced recidivism rate among individuals with substance use disorder by 63% through the application of targeted behavioral health interventions.
  • Identified core social stressors during patient intake interviews, significantly contributing to the accuracy and effectiveness of care plans.
  • Recognized by Summit Group for contributing to a 29% increase in patient satisfaction survey results.
  • Reduced incidents of anxiety-driven outbursts in group therapy sessions by 18% through guided, structured mindfulness exercises.
  • Documented and resolved procedure which led to process.
  • Utilized CBT principles to assist 2 patients in managing symptoms of depression and anxiety, showing a 51% improvement in self-reported outcomes.

Affiliations

  • Society of Women Engineers
  • Participated in suicide prevention and advocacy events with Beacon Labs
  • Substance Abuse and Mental Health Services Administration (SAMHSA) - Completed certification in SAP
  • Association of Addiction Professionals (NAADAC) - Member since 2016
  • National Board for Certified Counselors (NBCC) - Ethical and Professional Practices Certification earned 2020
  • American Group Psychotherapy Association (AGPA) - Regular attendance and participation in workshops
  • American Marketing Association
  • Society of Human Resource Management
  • American Medical Informatics Association
  • American Psychological Association (APA) - Member since 2015

Certifications

  • Peer Recovery Support Specialist Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified Trauma Integration Practitioner (CTIP)
  • Certified Public Accountant
  • Certified in Nonviolent Crisis Intervention (CPI Training)
  • Certified Anger Management Specialist (CAMS)
  • Certified Autism Specialist (CAS)
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification
  • CompTIA Network+
  • Apple Certified Associate (ACA)

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